Current jobs related to Clinical Navigator - St Catharines - Hospice Niagara

  • Peer Health Navigator

    2 weeks ago

    St. Catharines, Canada REACH Niagara Full time

    **Job title: Peer Health Navigator** **Program Area: JSTICE** **Wage range: $20.50 to $26.78/hour + 10% in lieu of benefits** **Status: Full Time (35 hours/week), temporary (up to March 31, 2028)** Regional Essential Access to Connected Healthcare (REACH) is a dynamic nonprofit, charitable organization that provides health care services to the unhoused...

  • Manager of Navigation Services

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Fonemed Full time

    Manager of Navigation Services (Contact Center Manager) Full Time – St. John's, NLFonemed is a fast-growing healthcare technology company on a mission to transform how providers deliver care. Our solutions help clinics, hospitals, and health systems work smarter, improve patient outcomes, and operate more efficiently. As we continue to expand, we're...

  • Manager of Navigation Services

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Fonemed Full time

    Manager of Navigation Services (Contact Center Manager) Full Time – St. John's, NL Fonemed is a fast-growing healthcare technology company on a mission to transform how providers deliver care. Our solutions help clinics, hospitals, and health systems work smarter, improve patient outcomes, and operate more efficiently. As we continue to expand, we're...

  • Indigenous Palliative Care Navigator

    3 days ago

    St. Catharines, Canada De dwa da dehs nye>s - Aboriginal Health Centre Full time

    **Introduction**: **Responsibilities**: - Technical Functions:_ - The IPCN will work in collaboration with internal and external service providers to adequately support patients and their families - Provide patient and family-centered care; - Perform formal, standardized clinical assessments and interventions within the scope of practice and professional...

  • Manager of Navigation Services

    2 weeks ago

    St. John's, Canada Fonemed Full time

    Manager of Navigation Services (Contact Center Manager)  Full Time – St. John’s, NL Fonemed is a fast-growing healthcare technology company on a mission to transform how providers deliver care. Our solutions help clinics, hospitals, and health systems work smarter, improve patient outcomes, and operate more efficiently. As we continue to expand, we’re...

  • Contact Center Manager

    2 days ago

    St. John's, Canada Fonemed Full time

    Contact Center Manager (Manager of Navigation Services) Full Time – St. John’s, NL Fonemed is a fast-growing healthcare technology company on a mission to transform how providers deliver care. Our solutions help clinics, hospitals, and health systems work smarter, improve patient outcomes, and operate more efficiently. As we continue to expand, we’re...

  • Medical Assistant/administrator

    3 days ago

    St. Catharines, Canada Dr. Denise Campeau Medical Corp Full time

    **Medical Administrator/Assistant** **Responsibilities** - Triage obstetrical and gynaecological referrals - Manage patient scheduling and appointments using PS Suite - Maintain electronic medical records and ensure accuracy and confidentiality - Operate office phone systems and handle patient inquiries professionally - Process physicians orders, liase with...

  • First Link Care Navigator

    3 days ago

    St. Thomas, Canada Alzheimer Society Southwest Partners Full time

    **Organization**:Alzheimer Society Southwest Partners Do you have a passion for working with older adults, including people living with Alzheimer’s disease and other dementias and their care partners? Are you looking for a position that offers variety and incredible job satisfaction? **What We Offer**: - Health benefits - Pension plan - Paid sick time -...

  • Social Worker

    1 week ago

    St. Catharines, Canada Niagara Naturopathic & Wellness Clinic Full time

    **Overview** The Wellness team at Niagara Naturopathic & Wellness Clinic includes clinic owner and Naturopathic doctor Jacquie Moulton, along with a Psychotherapist, Homeopathic consultant, Kinesiologist, & Hypnotherapist. **Duties** - Conduct assessments to determine the needs of children and families. - Develop and implement individualized care plans...

  • Psychotherapist

    7 days ago

    St. Catharines, Ontario, Canada Maternal Health Niagara Full time

    Associate Therapist (MSW, RSW) – Trauma-Informed & Perinatal FocusLocation: St. Catharines, ONHours: FlexibleContract Type: Independent ContractorMaternal Health Niagara is growing We're seeking a warm, reflective, and ethically grounded Registered Social Worker (MSW, RSW) to join our trauma-informed, attachment-based team.Our therapists are trained in...

Clinical Navigator

3 weeks ago

St Catharines, Canada Hospice Niagara Full time

Hospice Niagara, a not-for-profit charitable organization that focuses on improving the quality of life for people living with life-limiting illnesses, death, dying, grief and loss, is seeking a Clinical Navigator. This is a part-time, hybrid position which will require you to work on-site at Hospice Niagara in St. Catharine's.

**Position Summary**:
As a member of an interdisciplinary Palliative Shared Care Team, the Clinical Navigator & Client Service Coordinator (“Clinical Navigator”) coordinates referrals to Hospice Niagara team members, and Nurse Practitioners and Physicians working members of this team. This position also provides triage for the Shared Care Palliative Care Outreach Team. This position also provides individual assessments for families in underserved areas, with the goal of linking the family to other Hospice Niagara Services. This position provides support and back-up for all other administrative positions, including physician phone calls, billing and file maintenance.

**Key Responsibilities**:

- Prioritizing all incoming calls from patients, families, community agencies and physicians, ensuring team members are up-to-date on client and family care at all times
- Determining and interpreting the needs of clients and families, triaging needs and informing the physician’s and care providers of the order of priority
- Follow-up to ensure services and information has been received by all parties and services are in place
- Managing client files, ensuring information is up-to-date at all times
- Preparing clinical rounds lists, updating client information
- Leading clinical rounds, ensuring confidentiality of client information
- Preparing accurate statistical reports as required
- Transcription of physician visit information to medical record
- Notifying team members and updating family file when situations change including the death of a client to ensure bereavement services are in place
- Assessment of the needs of client and family needs in assigned underserved jurisdictions
- Referring clients and family members in underserved jurisdictions to Hospice Niagara volunteer and other services
- Providing administrative support and/or back-up for other team members, whether or not their employment is with Hospice Niagara
- Other duties as assigned

**Skills & Attributes**:

- Demonstrated skills in medical terminology and transcription
- Excellent interpersonal and conflict resolution skills
- Knowledgeable of support services and resources in the community
- Comfort in working with a number of software program for the purpose of statistical reporting
- Excellent written and verbal communication skills
- Computer literacy level to manage Team operations: Word, Excel, Access
- Exhibit a professional, compassionate and caring approach
- Demonstrate strong active listening and interpersonal communication skills
- Ability to develop relationships based on trust, compassion and empathy
- Effectively set appropriate boundaries and understand the limitations of volunteers in client care
- Demonstrate a high degree of self-direction and self-motivation
- Demonstrate a healthy adjustment to loss and exercise ongoing self-care

***:
**Academic, Training, Knowledge & Experience**:

- 3-5 years’ experience working in hospice palliative care
- Registered Practical Nurse or other health related diploma preferred
- Experience working and collaborating within a multidisciplinary team
- Experience working with local organizations and primary care
- Vulnerable Sector Police Check (favourable, within past 12 months)
- First Aid/CPR (preferred, must be taken within 12 months of hire)
- Safe Food Handling (preferred, must be completed within 12 months of hire)

Please note that Hospice Niagara requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of being hired and provide proof of full vaccination, or provide proof of a bona fide medical or Human Rights Code exemption on a form issued from and approved by Hospice Niagara.