Part-time Psh Participant Support Worker

**YWCA Lethbridge & District**

604 8th Street South

Lethbridge, AB T1J 2K1

P
403-329-0088 | F 403-327-9112

**Position**: Permanent Supportive Housing (PSH) Participant Support Worker (Part-time positions
available)

**Reports Directly to**: Program Manager

**Qualifications**: Some post-secondary education in a related field such as counselling, psychology, social
work, nursing, sociology, recreation, or recreation, and a minimum of 1 year of direct experience with
vulnerable youth. Equivalencies will be considered. A valid Driver’s License, Driver’s Abstract, Two
million dollar liability on auto insurance, Criminal Record Check, Child and Youth Intervention Record
Check and Standard First Aid/CPR Level C with AED is required. All other training will be provided.
- The ability to work independently, cooperatively, and constructively within a team environment.
- Excellent time management skills.
- Basic computer skills, including knowledge of Microsoft Office programs.
- Knowledge of Housing First & Recovery Focused Philosophies.
- Knowledge and understanding of the population served.
- Knowledge of community resources and referral pathways.
- Willingness to adapt to program and participant’s needs.

**Responsibilities**: The PSH Participant Support Worker operates collaboratively as part of a multi
- disciplinary team that support participants who are, or at risk of being homeless and who are not able to
utilize their natural support systems. Direct service provision includes providing individualized support
to participants, teaching & modelling to the participants in the development or improvement of life
skills, facilitating groups and activities, completing health & safety tasks such as cleaning, and supporting
the Case Manager in the implementation of the Service Plan & Participant goals.

**Hours**: Staff are required to work a minimum of 24 hours per week with opportunities to pick up more
shifts. This position requires flexibility in hours based on program needs. Staff will be required to work a
variety of shifts including days, evenings, overnights, and weekends based on program and client needs.
***

**Specific Tasks/ Roles of PSH Participant Support Worker**:
**Life Skills Support
**- Provide assessment, support, and instruction to participants on daily living skills, including but

not limited to nutrition and cooking, household responsibilities, personal hygiene, time
management, medication support, budgeting, personal coping strategies, problem solving,
recreation, interpersonal communication, and socialization. Actively participate in these
activities with Participants.
- Assist and encourage Participants in the pursuit of leisure activities, exercise programs, and

community socialization opportunities; develop activities for individual or group participation.

**YWCA Lethbridge & District**

604 8th Street South

Lethbridge, AB T1J 2K1

P
403-329-0088 | F 403-327-9112
- Coordinate and participate in group and recreation activities as needed.
- Support Participants in management of self, i.e., development and utilization of personal coping

strategies, self-confidence & community rehabilitation.
- Assist Participants in realizing personal daily living goals, both short and long term, to facilitate

progression towards independent living.
- Assist Participants where appropriate with family communication and mediation.
- Assist with on-call duties as required.
- Assist Participants as needed in developing and maintaining a positive working relationship with

professionals in support of ongoing physical, spiritual, emotional, and mental wellness.
- Support Participants in becoming active members of the community at large.
- Act as a positive role model for Participants; lead by example.

**Program Support
**- Encourage Participants to actively participate in service & goal planning
- Perform regular participant status and wellness assessments.
- Monitor Participant interactions and encourage social inclusion; coordinate conflict resolution

and manage behaviours as needed.
- Maintain personal and professional boundaries with Participants.
- Maintain communication with staff and provide support as required or directed by YWCA

Lethbridge & District Manager
**Administrative Support
- Comply with the YWCA Lethbridge & District policies and procedures.
- Read and update the Communication Book at the beginning of each shift and as needed.
- Maintain detailed records according to YWCA Lethbridge & District legal documentation

guidelines.
- Communicate all relevant (progress, concerns, changes, etc.) information associated with

service plans to team members.
- Take direction from the Participant Case Managers regarding Participant care; the Participant

Case Manager is not to perform the duties of a supervisor, but can provide direction with
regards to Participant care, particularly in relation to the Service Plan.
- Maintain regular communication with the Program Manager on matters affec