Technical Sales Rep

5 hours ago

North York, Canada XLR Security Full time

_Please note: This is an on-site position. There is NO remote work available._

**Summary**

Prior experience with routers, wireless LAN, IP addresses, cameras (including photography), and computer hardware is an asset.

**About Us**

XLR Security is a distributor for security cameras and related accessories (network switches, wireless access points, routers, etc.) We sell to security dealers across Canada.

Most of our clients are located outside of the GTA, so you'll get to talk with people from coast-to-coast.

**Responsibilities**:
We're looking for technical salesperson to speak with customers and guide them through the steps of setting up and configuring their security system.

As a technical sales rep, you will perform the following duties:

- Respond to customer inquiries, showcasing your professional abilities and willingness to help.
- Support customers over the phone; troubleshoot networking issues and solve problems related to security cameras.
- Take orders from customers, make sure everything is accurate. Enter the orders in our CRM system and keep clients updated on the status of their order.
- Test new products so that you can explain to customers how they work.
- Basic chores / errands around the office (take out the trash, mop the floor, etc.)

**Qualifications**

You must be able to troubleshoot issues and solve technical problems. Most of the issues our customers face are related to IP addresses and equipment on different subnets - basic knowledge in computer networks is a must.

You should also demonstrate a willingness to learn and master new skills. Patience and empathy helps too, since it's our responsibility to remain professional and help our clients as best as we can.

Pay: $19.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON M9L 0A3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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