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HR/office Coordinator

2 weeks ago

Vancouver, Canada Response Biomedical Full time

Who we are:
Response Biomedical Corp. has been transforming acute care diagnostic testing, with the central focus on improving patient outcomes and healthcare reform for over 20 years. Response Biomedical fosters a values-based culture, committed to making diversity and inclusion our way of doing business. We believe the people we work with including our partners, medical teams, and employees are the cornerstone of our success.

What we do:
Our RAMP platform is a global leader in diagnostic testing solutions for use in cardiovascular, infectious disease, sepsis, women’s health, arbovirus, and biodefense. We understand the stresses associated with rapid, accurate diagnosis when every minute counts, and are committed to collaborating with the teams that are dedicated to saving lives. We do this by providing lab-quality results within minutes that medical teams can trust, while reducing total cost of care.

Who we are looking for?

We are seeking a dynamic and self-motivated HR/Office Coordinator to join our team.

The HR/Office Coordinator is responsible for overseeing the administrative and operational HR functions as well as the office management activities. This role serves as a point of contact for employees and visitors while ensuring smooth HR operations, maintaining an efficient office environment, including providing guidance and supervision to the Receptionist/Office Assistant, while continuously supporting the company's core purpose of improving patient outcomes and saving lives globally..

Key Responsibilities:

- HR Administration_
- Provide comprehensive HR administrative support, including maintaining employee records, preparing HR documents, and managing the HR database (BambooHR)
- Assist in the recruitment and selection process by coordinating interviews, conducting reference checks, and preparing employment contracts.
- Manage employee onboarding and offboarding processes, including orientation, paperwork, and assisting with exit interviews.
- Communicate with accounting regarding employee benefits programs, leaves of absence, and payroll changes, as required.
- Employee Relations and Engagement_
- Serve as a point of contact for employees regarding HR policies, procedures, and general inquiries.
- Support the development and implementation of employee engagement activities such as team-building events, recognition programs, and employee wellness initiatives; including acting as the Social Committee lead.
- Assist in the performance management process by providing training and support to employees and management.
- Oversee employee communication channels and assist in resolving employee concerns or conflicts.
- Office Management _
- Provide supervision, guidance and training to the Receptionist/Office Assistant.
- Oversee the reception area, including the answering and directing of phone calls, and the handling of mail and deliveries.
- Oversee office operations, including the management of office supplies, equipment, and facilities maintenance.
- Coordinate travel arrangements, external meetings, and events, ensuring timely and efficient scheduling.
- Maintain office policies and procedures, ensuring compliance with health and safety regulations.

Education, Work Experience, Skills & Knowledge:

- Formal Education_
- Bachelor’s degree in human resources, business administration, or a related field is preferred.
- Work Experience_
- 3+ years of experience in HR administration, office coordination, or relevant roles.
- Previous experience in a medical device or pharmaceutical development environment is an asset.
- Skills and Knowledge_
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Attention to detail and ability to maintain confidentiality.
- Working knowledge of employment laws and regulations.
- Familiarity with HRIS systems (experience with BambooHR an asset).
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Proactive and solution-oriented mindset.
- Prior experience supervising or managing employees an asset.
- Ability to work independently and collaboratively in a team environment.
- Strong work ethic, high level of professional integrity.
- We regret that relocation will not be provided._
- We're committed to a diverse and inclusive workplace. We welcome applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All employment decisions are based on business needs, job requirements and individual qualifications._