HR Coordinator

**HR Coordinator**

Office Location:
420-2238 Yukon Street, Vancouver BC, V5Y 3P2

**About The Position**

The HR Coordinator supports the Human Resources department by handling essential HR functions and maintaining accurate employee records throughout the employee lifecycle. Key responsibilities include recruitment assistance, creating and managing documentation, supporting employee engagement initiatives, and ensuring compliance with company policies. Reporting to the President, the HR Coordinator will use the company HRIS system and SharePoint extensively to maintain digital records. Additionally, this role will involve coordinating, team building, and workplace engagement events that promote a positive and inclusive culture. The HR Coordinator will also support other departmental projects and initiatives as requested. This role combines responsibilities across human resources and executive-level administrative support, while serving as a resource for all employees, addressing inquiries related to various aspects of the employee-employer relationship.

This role is a temporary full-time 1-year contract with a potential of conversion to a permanent role for the right individual having the desired aptitude, skill set and potential. Product Care is growing and opportunities within the organization are expanding. Start date is early April 2025.

**Responsibilities**:
**Service Delivery**
- Provides first-level response to routine HR inquiries, providing timely support on policies, benefits, and HR processes. Escalate more complex cases to an appropriate leader in the management team.
- Interprets and communicates HR policies. Maintains a working knowledge of Product Care’s policies, procedures, general HR practices, and applicable legislation.
- Prepare HR-related correspondence, reports, letters, and communications.

**Recruitment and Onboarding**
- Collaborates with managers and function heads across locations to achieve recruitment goals.
- Prepares offer letters and organizes new hire documentation.
- Facilitates the onboarding process for new hires.

**HRIS and Employee Records Management**
- Maintains accurate employee records within Human Resource Information Systems (HRIS) and internal systems, to ensure accuracy, accessibility, and compliance with company policies and Employment Standards.
- Assist employees with navigating HRIS system and troubleshooting issues.
- Conducts regular audits of records in HRIS.

**Administrative Support and Compliance**
- Supports Payroll Supervisor with input and administration of employee data including new hires, terminations, status changes, leaves and changes in position, maintaining confidentiality and discretion.
- Assists with the annual performance review process and probation reviews.
- Conducts exit interviews as part of employee resignation management.

**Staff Engagement and Team-Building Initiatives**
- Assists the Office Coordinator in coordinating Vancouver staff engagement and team-building events such as holiday parties, all staff events, Town Halls etc.

**General HR Support and Special Projects**
- Assists with ad-hoc tasks as needed.
- Works on time sensitive HR duties in absence of People & Culture Manager.
- Other responsibilities as assigned by the management from time to time.

**What You Bring**
- Bachelor’s degree in human resources or related field.
- Minimum of two to three years of related experience, or the equivalent combination of education and experience.
- Clear English language abilities, both written and verbal.
- Aptitude for attention to detail and a high degree of accuracy.
- Strong interpersonal, verbal, and written communication skills, demonstrating discretion in day-to-day work.
- A positive work attitude, customer-focused, with excellent multitasking, and teamwork abilities.
- Demonstrated analytical and problem-solving skills.
- Strong organizational skills with the ability to handle multiple priorities and work efficiently.
- Knowledgeable in HR principles, processes, and systems.
- Demonstrated experience using and updating Human Resource Information Systems (HRIS) or Applicant Tracking Systems (ATS) is a plus.
- An aptitude for research and data interpretation.
- Takes initiative, strong work ethic, can execute, and gets things done.

**What We Offer**
- Paid annual vacation and paid Personal Days Off (PDO).
- Vibrant office location in Vancouver, located close to public transit, including on-site parking.
- Comprehensive benefits program, including Life Insurance, Dental, Vision, Long-Term Disability and Mental Health & Wellness support.
- RRSP with company matching program.
- A dynamic, team-based work environment.
- Friendly and fun team environment with company celebrations and social events.
- Professional Development fund to upskill yourself each year, in accordance with company policy.
- The satisfaction of making a positive difference for the environment.
- A hybrid working model.
- Product Care, as a tradition,