Manager, Emerging Payment Products

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you
| Who we are
We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.
**Payments Canada — where our country connects**:
Payments Canada — Who we are
| Our culture
With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada
Do you want to make payments easier, smarter and safer for Canada? Join us today
You need to work here if
- You love working with passionate, ambitious and collaborative colleagues.
- You want to be challenged and lead unique initiatives.
- You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose
| What we are looking for
The Manager, Emerging Payment Products is a leadership role within the Emerging Payment Products team at Payments Canada, entrusted with both the direct management of a team and the hands-on execution of initiatives. In this capacity, you will lead and mentor a team comprising Senior Product Analyst(s) and Product Manager(s), fostering an environment of product evolution, collaboration, and continuous improvement. Your contributions will be instrumental in advancing Payments Canada’s strategic vision and proactively shaping the future landscape of payments in Canada.
The Emerging Payment Products team is responsible for the comprehensive product management and development of the Real-time Rail (RTR). This includes defining product strategy, overseeing the entire product lifecycle from conceptualization to launch and ongoing enhancement. This includes collaborating with cross-functional teams and aligning and reconciling their respective roadmaps with the product roadmap.This includes collaborating cross-functional teams, ensuring integration and alignment of the individual roadmaps of these diverse teams with the overarching product roadmap.
Beyond the RTR, the team is tasked with exploring and evaluating emerging payment concepts that hold the potential to transform payments while meeting the needs of the ecosystem. You’ll work closely with the Research team, identifying new and emerging payment trends. This will involve conducting in-depth analyses to pinpoint areas of opportunity for forward-looking product development, ensuring that our offerings remain at the forefront of the evolving payments landscape. You will collaborate to translate research findings into actionable insights, driving the strategic direction of our emerging payments product portfolio.
- A day in the life
Your responsibilities as the Manager, Emerging Payments Products will include but are not limited to:
**Strategic Vision and Execution**:

- Driving the phases of product development and overseeing the entire product lifecycle from idea to post-launch analysis.
- Analyze existing data and actively shape the direction of key product development and management files from their earliest stages.
- Successfully drive product strategy and big-picture thinking, operating with a high degree of autonomy.
- Play a pivotal role in the annual corporate planning cycle, actively contributing to the strategic direction of Emerging Payment Products.

**Relationship Management**:

- Proactively building and maintaining strong, collaborative relationships with internal divisions, members, regulatory bodies, and stakeholders.
- Represent Payments Canada as the Real-Time Rail (RTR) and Emerging Payments Subject Matter Expert (SME).
- Lead and coordinate ideation, special assignment or issue resolution workshops, as required.
- Improve and optimize processes, foster relationships with cross functional teams.

**Team Leadership**:

- Mentoring, coaching, and providing constructive feedback to direct reports, strategically defining and managing team capacity.
- Establish and champion best practices and consistent standards for product documentation and overall team discipline.
- Serve