Parts Specialist
4 days ago
**Job Summary**
**Responsibilities**
- Daily accurate review of time cards and work orders
- Daily accurate parts entry into service software and expense software
- Assist technicians in locating parts and processing orders efficiently.
- Utilize parts knowledge to recommend appropriate parts for equipment models.
- Engage in upselling opportunities to enhance customer satisfaction and drive sales.
- Maintain accurate inventory records and assist with stock management.
- Handle customer invoice transactions and ensure accurate payment records are kept.
- Work with and build relationships with vendors
- Collaborate with mechanics and management to ensure timely delivery of parts needed for repairs.
- Address customer inquiries and resolve any issues related to service order issues.
**Experience**
- Previous experience in a parts specialist and/or service writer role preferred but not required.
- Strong mechanical knowledge related to heavy duty and truck and transport equipment preferred but not required.
- Proven sales and customer service experience.
- Excellent customer service skills with the ability to communicate effectively with diverse clientele.
- Familiarity with various software systems.
Join our team as a Parts Specialist & Service Writer and contribute your expertise to help our customers keep their equipment running smoothly.
Pay: $25.00-$35.00 per hour
Expected hours: 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Expected start date: 2024-12-02
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