Operations & Outreach Assistant (Remote in Calgary, Part-time)

7 days ago

Calgary, Canada Floww Digital Full time

**ABOUT FLOWW DIGITAL**

Greetings We're a small but mighty digital agency serving small business owners and entrepreneurs across Canada. With a specialized touch, we deliver website design/development and curated digital solutions, empowering our clients with tailored services that help them launch or expand their business with confidence, clarity, and care.

**We’re looking for an Operations & Outreach Assistant to join us** Someone who’s dependable, organized, personable, and eager to contribute to both operations and outreach - keeping projects running smoothly while helping more local businesses discover Floww Digital.

**This hybrid role blends organization with communication.**

**If you’re someone who enjoys both structure and social connection - this role is for you.**

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- **key responsibilities**

**Operations & Coordination (approx. 50%)**

  • Manage day-to-day client communication, updates, and timelines
  • Coordinate freelancers and ensure deliverables stay on track
  • Use and maintain project management and communication tools (such as Google Workspace, ClickUp, HighLevel/GHL, Slack, Zoom, ChatGPT, Loom, and other various digital tools/software)
  • Review and organize deliverables before sending to clients
  • Handle light administrative work such as scheduling, invoicing, and file organization
  • Prepare weekly progress summaries for the Management Team

**Outreach & Prospecting (approx. 50%)**

  • Identify and research local small businesses and organizations that could benefit from Floww Digital’s services
  • Engage in friendly, professional conversations that introduce Floww Digital and set up meetings with the Sales Team
  • Follow up on leads and track outreach efforts in our CRM
  • Assist with managing social inboxes, replying to inquiries, and monitoring engagement

---------------------------

- **you're a great fit if you**

  • Are highly organized, proactive, and detail-oriented
  • Enjoy communicating with people - whether by phone, message, or online
  • Have a friendly, natural ability to build rapport
  • Are self-motivated and comfortable managing multiple moving parts
  • Write clearly and confidently in a warm, conversational tone
  • Are tech-savvy and familiar with tools like Google Workspace, ClickUp, Canva, and major social media platforms
  • Believe in supporting small businesses and take pride in helping them grow
  • Have experience in marketing, customer service, or business development

--------------

- **work details**

  • Applicants must be located in **Calgary**
  • Work-from-home with some local/on site activity required
  • Approximately 10 hours per week
  • Tuesday-Thursday from 9am-12pm MST
  • $22/hour (+ bonuses for new client sign ups)

--------------

  • We pride ourselves on fostering a work place where collaboration and communication is key. The consistency, positive attitude, and integrity you bring to the role will find a warm home with us. **We look forward to hearing from you**

**Job Type**: Part-time

Pay: $22.00 per hour

Application question(s)

  • This position is for applicants located in Calgary only. Are you located in Calgary?
  • Do you own a personal laptop/computer?

Work Location: Remote

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