Operations & Outreach Assistant (Remote in Calgary, Part-time)
4 days ago
**ABOUT FLOWW DIGITAL**
Greetings We're a small but mighty digital agency serving small business owners and entrepreneurs across Canada. With a specialized touch, we deliver website design/development and curated digital solutions, empowering our clients with tailored services that help them launch or expand their business with confidence, clarity, and care.
**We’re looking for an Operations & Outreach Assistant to join us** Someone who’s dependable, organized, personable, and eager to contribute to both operations and outreach - keeping projects running smoothly while helping more local businesses discover Floww Digital.
**This hybrid role blends organization with communication.**
**If you’re someone who enjoys both structure and social connection - this role is for you.**
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- **KEY RESPONSIBILITIES**:
**Operations & Coordination (approx. 50%)**
- Manage day-to-day client communication, updates, and timelines
- Coordinate freelancers and ensure deliverables stay on track
- Use and maintain project management and communication tools (such as Google Workspace, ClickUp, HighLevel/GHL, Slack, Zoom, ChatGPT, Loom, and other various digital tools/software)
- Review and organize deliverables before sending to clients
- Handle light administrative work such as scheduling, invoicing, and file organization
- Prepare weekly progress summaries for the Management Team
**Outreach & Prospecting (approx. 50%)**
- Identify and research local small businesses and organizations that could benefit from Floww Digital’s services
- Engage in friendly, professional conversations that introduce Floww Digital and set up meetings with the Sales Team
- Follow up on leads and track outreach efforts in our CRM
- Assist with managing social inboxes, replying to inquiries, and monitoring engagement
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- **YOU'RE A GREAT FIT IF YOU**:
- Are highly organized, proactive, and detail-oriented
- Enjoy communicating with people - whether by phone, message, or online
- Have a friendly, natural ability to build rapport
- Are self-motivated and comfortable managing multiple moving parts
- Write clearly and confidently in a warm, conversational tone
- Are tech-savvy and familiar with tools like Google Workspace, ClickUp, Canva, and major social media platforms
- Believe in supporting small businesses and take pride in helping them grow
- Have experience in marketing, customer service, or business development
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- **WORK DETAILS**:
- Applicants must be located in **Calgary**
- Work-from-home with some local/on site activity required
- Approximately 10 hours per week
- Tuesday-Thursday from 9am-12pm MST
- $22/hour (+ bonuses for new client sign ups)
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- We pride ourselves on fostering a work place where collaboration and communication is key. The consistency, positive attitude, and integrity you bring to the role will find a warm home with us. **We look forward to hearing from you**
**Job Type**: Part-time
Pay: $22.00 per hour
Application question(s):
- This position is for applicants located in Calgary only. Are you located in Calgary?
- Do you own a personal laptop/computer?
Work Location: Remote
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