Key Account Manager

2 weeks ago

Calgary, Canada Stephenson's Rental Services Full time

Who we are
Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 750 employees looking to expand our team with new diverse and talented individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through Respect, Passion, Simplicity, Progressive Thinking and a Family Focus.
Why we’re thriving
We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we invest in the skills you have today and support you in exploring your growth through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our unwavering commitment to becoming your destination employer.
How you’ll contribute
- Creating and executing a prospecting plan to secure new local customers within your assigned market area to create your own local client portfolio
- Calling and visiting prospective and existing client accounts to secure ongoing orders for all lines of our business.
- Strengthening and building long term customer relationships, and addressing any disputes and ensuring quick resolution
- Working closely with our specialty divisions and multiple branch teams to promote company programs and initiatives, and offer a differentiated value to customers
- Developing weekly sales call plans for daily prospecting new accounts and connections with existing accounts
- Completing call reports and sales plans correctly in a timely manner, and maintaining accurate call reports
- Providing the Branch Manager with regular updates on accounts for forecasting and collaboration, and attending all sales meetings and events
- Maintaining sales funnels and communicating site information with sales and operations teams
- Preparing and delivering annual customer pricing agreements, and providing sales information for the annual budget process
- Creating annual pricing agreements to ensure accurate invoicing
- Identifying customer trends and making recommendations on new products, programs, and services
- Maximizing zone coverage in the most time and cost-efficient manner, ensuring optimal customer service at all times
- Ensuring strong relationships and connecting regularly with internal partners (fellow Territory Sales Consultants, Branch Managers, and Store Teams) to review weekly sales activity, wins & challenges, and opportunities to increase market share
- Always conducting yourself professionally at all times when dealing with co-workers, clients, and third-party suppliers
- Adhering to and promoting our Company Safety Policies and conducting safe work practices while on client sites, including wearing required PPE
- Other Sales or Operational duties as assigned

Helping YOU Win
While you are doing what you’re best at for us, we work to support you through:

- Company Truck and Gas Card provided
- Competitive base salary and commission structure
- Bonus opportunities and paid time off
- Company cellphone and laptop provided
- Extended health care, dental and vision care after 3 months
- Guaranteed 42.5 hours per week, with overtime availability
- Annual uniform and PPE allowance
- Life insurance and RRSP matching
- Discounted gym membership and exclusive store discounts
- Internal career development, mentorship, and apprenticeship options

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