Key Account Manager

**Position Summary**

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Dovre Specialty Foods is an importer and distributor of award-winning specialty food brands from across Canada and around the world. We are committed to providing our customers with on-trend, premium specialty food products complimented by a high standard of customer service. Our company culture is based on a set of climate goals that enhance team synergies and foster a collaborative and rewarding environment.

We have an opportunity for an experienced and talented Key Account Manager, for the AlbertaTerritory. You will manage business development activities and customer engagement within a specific geographical territory. As a professional sales executive you thrive on building long term relationships. This is a hybrid role which you will mange both independent retail customers and select multi unit independent customers in Vancouver.

Position: Key Account Manager

Location: Calgary AB

**Key Responsibilities**
- Develop and maintain strong relationships with key retail, foodservice, and distribution partners.
- Serve as the primary point of contact for assigned accounts, ensuring high levels of satisfaction and trust.
- Conduct regular account reviews and business meetings to identify growth opportunities and address concerns.

**Sales Growth & Territory Development**
- Achieve or exceed sales goals, volume targets, and key performance indicators for the Calgary territory.
- Identify, pursue, and secure new business opportunities and new key account listings.
- Manage the sales pipeline and track performance against targets.

**Order & Listing Management**
- Place and manage orders accurately and efficiently, ensuring timely fulfillment and delivery.
- Monitor inventory levels, pricing, and promotions to ensure product availability and competitiveness.
- Lead efforts to gain new product listings across key customers and retail partners.

**Promotional & Business Planning**
- Collaborate with marketing and operations to plan, execute, and evaluate promotional activities.
- Analyze market trends and competitor activity to identify growth opportunities.
- Prepare and present business reviews, promotional calendars, and sales forecasts.

**Territory & Field Execution**
- Ensure strong in-store execution of merchandising standards, displays, and planograms.
- Conduct regular store visits and customer check-ins to maintain visibility and relationships.
- Provide market feedback to internal teams for continuous improvement.

**Uphold Company Values**
- Represent the company with integrity, professionalism, and a customer-first mindset.
- Demonstrate commitment to teamwork, accountability, and continuous improvement.

**Qualifications**
- 2+ years of experience in sales or account management, preferably in food distribution, CPG, or related industry.
- Proven track record of meeting or exceeding sales goals.
- Strong relationship management and negotiation skills.
- Excellent organizational and time-management abilities.
- Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint) and CRM software.
- Valid driver’s license and ability to travel within the Calgary territory.

**Why Join Us**
- Competitive salary and performance-based bonus structure.
- Vehicle allowance and expense reimbursement.
- Opportunity to represent trusted brands and be part of a growing, values-driven company.
- Supportive, collaborative team culture that rewards initiative and results.

Compensation: competitive base salary, car program, bonus program, profit sharing, RRSP matching +perks

Pay: $55,000.00-$63,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Work from home

**Experience**:

- Sales representative experience?: 1 year (required)

Work Location: Remote