Practice Enhancement Program Coordinator

CAREER OPPORTUNITY AT THE CDSS

**Position: Coordinator Practice Enhancement Program**

**Position Profile**:The Coordinator of the Practice Enhancement Program is responsible for communicating with and providing administrative and organizational support to the Registrar, Practice Enhancement Committee, and several other committees.

This position will involve the further development and implementation of the revised Practice Enhancement Program.

During the initial stages of employment, this position will also be responsible for covering the one-year maternity leave of the Coordinator of Professional Standards and Complaints Process. The Coordinator of Professional Standards and Complaints Process gathers and provides information required for the complaint and discipline processes as required by the bylaws and standards and ensures that all procedural steps are followed in professional conduct and complaint investigations. Liaises with legal counsel and the Registrar on professional conduct investigations and language as required.

**MAJOR RESPONSIBILITIES for Coordinator of Practice Enhancement Program**
- Liaises with Registrar, PEP Committee, Professional Conduct Committee
- Administrative Support for PEP Committee
- Executive administrative support for the Registrar and Chairs of respective committees.
- Related duties as assigned.

**KEY JOB-RELATED REQUIREMENTS**
- **Education**:Business Administrative Assistant certificate or diploma, and/or a certificate or diploma in a Dental Health Profession, is considered an asset; or equivalent of minimum three years of applied experience in a similar role.
- **Experience**: Three years experience in an executive administrative role. Experience in a dental practice or regulatory environment would be an asset.
- **Computer and technology skills**:Proficient with using MS office software including Excel.
- **Communication skills**:Excellent customer service and interpersonal skills.
- **Organizational skills**:Strong organizational skills and ability to establish priorities and multi-task processes that require due diligence and are comprised of multiple steps and requirements.
- **Time management and attention to detail**: Excellent time management skills and attention to detail.
- **Confidentiality**: Maintains and respects confidentiality on all professional matters related to registrants, committees, and the work of the Registrar.

**CORE COMPETENCIES**
- **Public and member focus**:Provides superior service to meet the expectations and requirements of internal and external stakeholders.
- **Team orientation**:Uses individual strengths to improve team results. Creates strong morale and spirit in the team.
- **Communication & interpersonal skills**:Communicates effectively and collaboratively with a diverse and broad group of stakeholders, both internal and external. Communicates relevant information in a timely manner and is willing to listen to other points of view open-mindedly. Must be able to convey, listen to, and interpret information with clarity, conciseness, and professionalism, in both verbal and written contexts.
- **Leadership**:Demonstrates leadership through fairness, integrity and ethics when dealing with employees, members, the public, and other stakeholders.
- **Problem-solving/Decision-making**:Can take initiative and solve problems within boundaries of responsibility and within the parameters of professional regulations, bylaws, policies, and standards.

**Salary**: $55,000.00-$58,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person