Dispatch Coordinator
1 week ago
**Full Job Description**
We are currently seeking an experienced and highly organized **Dispatch Coordinator (Day or Afternoon Shift)** to join our team at our **Brampton, Ontario** office. This role is responsible for coordinating and dispatching daily freight deliveries across North America, as well as pre-planning future loads to ensure operational efficiency and customer satisfaction.
**Key Responsibilities**:
- Coordinate and dispatch daily pickups and deliveries across North America.
- Proactively communicate with drivers to ensure efficient planning and execution of routes.
- Verify availability of drivers, trucks, and trailers to meet daily operational requirements.
- Accurately record all relevant delivery and pickup information in the system.
- Maintain professional, respectful, and fair communication with drivers at all times.
- Adapt to last-minute changes in customer requests, including rerouting or rescheduling trips.
- Update plans to accommodate unforeseen issues and changes in real time.
- Notify customers promptly of any delays, issues, or changes affecting their deliveries.
- Perform additional duties as assigned by the Operations Manager and General Manager.
- Be available to work limited hours on weekends, as needed.
**Qualifications & Requirements**:
- Proven experience in logistics and customer service is required.
- Strong data entry, organization, and analytical skills.
- Excellent time management with the ability to prioritize tasks and handle multiple responsibilities simultaneously.
- Must have access to a reliable vehicle for commuting.
- Availability to work **Saturday or Sunday**, if required.
Pay: From $60,000.00 per year
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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