Manager, Program Practice and Education

2 days ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, the Manager, Program Practice and Education is an integral member of the management team and works collaboratively with clients, physicians, managers and program resource staff in the planning and development of practice and education initiatives.

The Manager provides leadership in establishing standards and policies to support the model of care and quality patient care and in developing and implementing systems for quality improvement in a program management framework.

Provides management, leadership, facilitation and coordination of a interdisciplinary team that support the development, implementation and evaluation of practice strategies, standards and education. Includes overall responsibility for the management of specific projects, including management of related human and financial resources.

The Manager is responsible for all aspects of planning, organizing and directing the staff and activities of the practice resource team ensuring departmental area policies and procedures comply with professional, legal and Island Health standards.

Provides leadership in the development and provision of training and education programs designed to attract and retain qualified professional staff to the program. This is a strategic priority for Island Health.

**QUALIFICATIONS**:
**Education, Training And Experience**:
Interdisciplinary Master's degree (Nursing, Health Sciences) with 7-10 years of program-specific experience, including experience in health informatics, quality improvement, clinical documentation systems, and developing practice standards.

**Skills And Abilities**:

- Knowledge and experience in adult education and program development.
- Excellent knowledge of issues affecting program clients in all areas of service delivery and service delivery structures
- The appropriate certifications, licenses or professional designations required by the professional discipline
- Able to lead, direct and develop staff in a rapidly changing environment.
- Commitment to client focused service (enablement model) and teamwork
- Project management, evaluation and community development skills
- Excellent oral and written communication skills
- Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis
- Ability to work independently and with initiative
- Demonstrated analytical and critical thinking skills

**Job Requirements**:

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