Front of House Manager
1 day ago
**Job Overview**
**Responsibilities**
- Supervise and coordinate front of house staff to ensure efficient service and guest satisfaction.
- Train and mentor new employees on hospitality standards, customer service protocols, and operational procedures.
- Manage reservations, seating arrangements, and waitlists to optimize guest flow.
- Handle cash transactions accurately, including cash handling and processing payments through the POS system.
- Address customer inquiries, feedback, and complaints promptly to enhance the dining experience.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Maintain cleanliness and organization of the front of house area, ensuring compliance with health and safety regulations.
- Conduct interviews for new hires and assist in the recruitment process for front of house positions.
**Requirements**:
- Proven experience in a hospitality or restaurant management role is preferred.
- Strong customer service skills with a passion for creating memorable dining experiences.
- Familiarity with food industry operations, including food preparation and kitchen processes.
- Ability to handle cash transactions accurately and efficiently using POS systems.
- Excellent communication skills to effectively interact with guests and team members.
- A positive attitude, strong leadership qualities, and the ability to work well under pressure.
Join our team as a Front of House Manager where you can make a significant impact on our guest experience while leading a talented group of individuals in the food industry.
Pay: From $55,000.00 per year
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Work Location: In person
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