Franchise Coach

**Benefits**:

- 36-hr work week for a healthy work/life balance
- Opportunities for career advancement within a growing company
- Bonus based on performance
- Company parties
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance

**About the Role**

The role of a **Franchise Coach** at _Ideal Siding_ encompasses a diverse set of responsibilities aimed at enhancing the performance and compliance of franchisees with the organization's standards and systems. Below is a detailed description of the duties associated with this position:
**Remote Support and Coaching**
- **Call-Based Franchisee Support**: The Franchise Coach will also dedicate a substantial amount of time to providing remote support. This includes conducting regular calls with franchisees to review quotes, discuss operational challenges, and offer guidance on best practices.
- **New Location training**: The Franchise Coach will also be involved in new location training as the franchise system grows.
- **Navigating Challenges**: A key part of remote support involves helping franchisees navigate challenges related to materials and installation. The coach will assist in identifying solutions to these challenges, ensuring that franchisees can maintain high-quality standards and efficiency.
- **Operational Improvement Suggestions**: Based on both on-site observations and remote interactions, the coach will work closely with franchisees to suggest improvements to their operations. This includes recommending new tools, materials, or methods that can enhance productivity and quality.
- **City-to-City Travel**: Occasional travel may be required to visit various franchise locations. This travel is for conducting in-person evaluations and providing direct support to franchisees.
- **Shadowing Franchisees**: While on-site, the coach will shadow franchisees to observe daily operations, understand the workflow, and assess adherence to Ideal Siding's established systems and processes.
- **Performance Feedback**: Provide constructive feedback to franchisees based on observations made during coaching sessions. This feedback will focus on both strengths and areas for improvement, with the aim of enhancing operational efficiency and compliance with brand standards.
- **Compliance Verification**: Verify that franchisees are following the prescribed systems and processes. This includes evaluating the use of materials, adherence to installation standards, and overall management practices.
- **Reporting to Headquarters**: The coach will report back to Ideal Siding headquarters. These reports will include insights on franchisee performance, adherence to systems and processes, and any observed challenges.

**Innovation and System Improvement**
- **Identifying Innovative Practices**: While performing their duties, the coach is expected to identify any innovative practices or improvements being implemented by individual franchisees that could benefit the entire franchise network.
- **Feedback for System Enhancement**: Provide structured feedback to Ideal Siding's management on how the overall franchise system can be improved. This includes suggestions for process enhancements, new tools or materials, and training needs that can elevate the performance of all franchisees.

**Essential Skills and Qualities**
- **Analytical Skills**: Ability to analyze operations and identify compliance with standards and areas for improvement.
- **Communication Skills**: Excellent verbal and written communication skills are crucial for providing feedback, conducting effective training sessions, and reporting to headquarters.
- **Problem-Solving**: Strong problem-solving skills to assist franchisees in overcoming operational challenges.
- **Adaptability**: The ability to adapt to different environments and situations encountered during city-to-city travel and remote interactions with franchisees.

This position requires a proactive, supportive, and insightful individual who can act as the bridge between _Ideal Siding_ headquarters and its franchisees, ensuring that high standards are maintained and innovative practices are shared across the network.

**Qualifications**:

- Bachelor’s degree in Business Administration, Construction Management, or related field.
- Experience in franchising (2 years)
- Experience in sales (2 years)
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and make strategic recommendations for operational improvements.
- Willingness to travel as required.
- Experience in siding or related fields is a plus. Nice to have Project Management and Construction experience

**Company Overview**
- Founded with a vision to make siding installation a more streamlined, stress-free, and fair-priced experience for homeowners, _Ideal Siding_ has rapidly expanded to 85+ locations across the U.S. and Canada, becoming one of North America's fastest-growing home renovation