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Customer Service Representative Inside/outside

3 weeks ago

Peterborough, Canada U-Haul Full time

**Location**:
900 Water St, Peterborough, Ontario K9H3P3 Canada

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their journeys.

**U-Haul Offers Customer Service Technicians**:

- Paid holidays, vacation, and sick days
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Complete Benefit Plan if eligible
- RRSP payroll deduction plan
- Deferred profit-sharing plan if eligible.
- Discounts on Dell computers, hotels, and more

**Customer Service Technician Responsibilities**:

- Assist customers inside and outside U-Haul Center with U-Haul products & services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot including checking fluid levels
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental

**Customer Service Technician Minimum Qualifications**:

- Valid driver’s license and ability to maintain a good driving record
- High School Diploma or equivalent

**Work Environment**:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes, or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.

**PHYSICAL DEMANDS**: This work requires some physical exertion such as hooking up trailers to customer vehicles, lifting/carrying propane tanks and moving supplies, climbing into and reaching into U-Haul trucks, and long periods of standing and walking while helping customers at the counter and in the showroom.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.