Project Coordinator/customer Service
4 days ago
**Position Overview**:
**Key Responsibilities**:
- **Project Coordination**:
- Assist Project Managers in planning, organizing, and tracking project progress.
- Prepare and maintain project documentation, schedules, and reports.
- Communicate project updates to clients, team members, and management.
- Coordinate with field technicians to ensure job readiness and resource allocation.
- **Material & Equipment Management**:
- Order and track materials, tools, and equipment needed for ongoing projects.
- Communicate with suppliers and vendors for pricing, availability, and delivery schedules.
- Verify and process purchase orders and packing slips.
- Maintain an organized material inventory system.
- **Administrative & Communication Support**:
- Answer phone calls and respond to general inquiries in a professional manner.
- Assist with scheduling service calls and updating job information in company systems.
- Support the office team with document filing, data entry, and general administrative tasks.
- **Customer & Team Support**:
- Provide excellent customer service when dealing with clients and contractors.
- Help resolve minor on-site or scheduling issues by coordinating between the office and field teams.
**Qualifications**:
- Previous experience in **project coordination**, **construction**, or **plumbing/heating industry** preferred.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication skills—both written and verbal.
- Proficient with Microsoft Office (Word, Excel, Outlook) and project management software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driver’s license is an asset.
**Compensation**:
- Competitive wage based on experience.
- Benefits package available after probationary period.
- Opportunities for growth and advancement within the company.
**Job Types**: Full-time, Permanent
Pay: $20.00-$30.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
**Experience**:
- service dispatching: 4 years (preferred)
Work Location: In person
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