Operations Specialist

2 weeks ago

Kitchener, Canada BinSentry Full time

BinSentry is creating the Mill of the Future. BinSentry is an Internet of Things (IoT) startup in the AgTech (agriculture technology) industry. Our sensors help monitor inventory for feed bins by predicting future consumption using deep learning and generating optimal shipping routes using genetic algorithms. We design, manufacture, and assemble our own hardware and manage a large and growing network of service partners across North and South America. Our software leverages the power of our sensor to automate numerous aspects of a feed mill; from ordering feed to delivering it. We offer both our hardware and software as a service (HaaS and SaaS).

We are pleased to offer:

- Full, company-paid group health and dental benefits plus your choice of an annual HSA or PSA
- Competitive compensation and an equity and bonus package
- A meaningful mission in which you are invited to participate
- Brag-worthy swag
- Awesome company events

**The Role**

The Operations Specialist provides support to the Operations team in Technician Triage, Onboarding, Shipping / Receiving and Preparation of Key Operations Metrics and reports directly to the Vice President of Operations.

Service Triage Support

Technician Onboarding
- Oversee the onboarding process for all new external technicians
- Set-up new technicians with Slack and Timeero
- Coordinate with HR to send Bio-security and e-safety training
- Set up service account with connection to Odoo
- Purchase, prepare and send tool kits

Shipping / Receiving
- Create shipping labels and custom invoices for all outbound FG
- Create shipping labels for partners/techs who have USED return devices
- Create Odoo orders for shipments
- Upload order to shipment tracker
- Advise production on pending shipments
- Decision Support

Performance Management
- Develop and maintain key performance indictors related to production, inventory, service, and installations
- Prepare data for regular Operations meetings
- Perform cost and performance analysis of production, service and inventory

Key Operations Metrics Reporting
- Ad/hoc and monthly reports and analysis

**The Skills You Possess**
- Analytical thinking, including a strong ability to problem solve and think critically
- Curious demeaner
- Action oriented, including the ability to prioritize and triage efficiently
- A self-starter that can work autonomously and has a collaborative approach

**The Qualifications You Possess**
- University/College degree or equivalent
- 1+ years of experience using analytical software, Tableau preferred
- 1+ years of project management experience or experience leading teams
- Knowledge of or willingness to learn agricultural feed supply chain
- Strong MS Office or G Suite skills

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