Bilingual Customer Service Representative
3 days ago
**Bilingual Customer Service Representative**
**(English / French)**
**Pay from $32 to $36 per hour - That's up to $80,000 - $90,000 per year with bonuses**
**Toronto Branch**
**3333 James Snow Parkway, Milton, ON L9T 8L1**
Fast, friendly and customer focused. As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience to support Uline’s French speaking customers. Don’t put your career on hold, join us on-site in our collaborative call center and watch your future flourish with our growing company
**Hours**: Monday - Friday, 9:30 AM to 6 PM.
**Why Customer Service at Uline?**
- **Learn**:Our thorough onboarding empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.
- **Develop**: Our peer mentorship program helps you succeed as you start your career with us and to make connections with colleagues.
- **Grow**:Build the foundation to advance within Customer Service or to work in other departments within our growing company.
**Position Responsibilities**
- Guide and process customer orders and inquiries in a collaborative call center using world-class technology.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert We’ll equip you to answer product, pricing, availability and shipping questions quickly and confidently.
**Minimum Requirements**
- High school diploma or equivalent. Bachelor's degree **preferred.**
- **Bilingual (English / French) - fluent in both verbal and written forms.**
- Prior customer service experience is **a plus**, but if you want to provide the best experience for our customers, we’ll train you
- Thrive in a fast-paced environment.
**Benefits**
- Company-paid extended health coverage that includes medical, dental and vision after only 30 days.
- Basic life insurance, disability and wellness programs.
- RRSP with 6% employer match, eligible after 30 days.
- Paid holidays and generous paid time off.
- Bonus programs that include annual performance, sales goals and profit sharing.
**Employee Perks**
- On-site café and outdoor patio.
- First-class fitness center.
- Monthly employee-appreciation events.
- Opportunities for community involvement.
- Best-in-class, clean, modern facilities.
**About Uline**
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
Uline is an Equal Opportunity Employer
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