Customer Service Representative

2 weeks ago

Milton, Canada 511 Food Service Full time

This position is responsible for overseeing the satisfaction of customers as it pertains to all operational functions of Company. This position is highly detail oriented, and requires the ability to multi-task and work independently in addition to a team environment. By providing superior customer service, strong communications with our customers is required. This position is required to meet deadlines and works with timely demands and effectively manage multiple workloads. Customer service representatives are cross trained to help and be flexible. Flexibility and the desire to help others is essential to the success of this position.

**GENERAL DUTIES AND RESPONSIBILITIES**:

- Provides warehouse staff, locally and 3PL, with required paperwork, and confirms daily orders, invoices and completed transport arrangements and other duties related to the job scope.
- Advises customers and brokers of discrepancies and works to resolve issues with pricing, product codes and pack sizes, informs customers of expected delivery dates and changes, product shorts.
- Follows up with Accounts Receivable Administrators regarding “overdue” and “exceeds credit limit” notes on customer files.
- Fields all customer service issues, dispatches correspondence.
- Communicates with in-house personnel, both verbally and electronically, including, but not limited to, Sales, Finance, Operations and Quality Assurance, on issues related to customer orders, fill rates, pricing and various requests.
- General responsibilities include assisting Supervisor of Order entry/Customer service with supporting the general office administration function and ad hoc projects as assigned.

**BASIC QUALIFICATIONS**:

- High School Diploma or GED
- Minimum 2 years’ experience in prior customer service position
- Order entry experience
- Proficiency with Microsoft Office Products

**ADDITIONAL COMPETENCIES**:

- Ability to prioritize tasks and time management
- Strong written and oral communication skills
- Strong attention to detail and accuracy
- Ability to work in a fast-paced environment

*

  • Customer Service Representative

    1 week ago

    Milton, Canada Food Service Solutions Full time

    **Position Summary**: The Customer Service Representative is responsible for managing customer orders, ensuring accuracy and efficiency in order processing, and delivering excellent customer service. This role requires strong attention to detail, effective communication skills, and the ability to thrive in a fast-paced environment. **Key...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Hayek Medical Full time

    At **Hayek Medical Devices (HMD)**, we are deeply connected to our patients and each other by our mission. Our team works together to make a positive impact on people around the world through our unique and patented therapy, **Biphasic Cuirass Ventilation (BCV**). At HMD you’ll sense a real purpose to support each other and improve outcomes for the many...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Billyard Insurance Group - Milton Full time

    **Job Summary** Customer Service Representative Billyard Insurance Group - Milton Full Time Hybrid | Milton, ON, Canada **About Us** **Billyard Insurance Group (BIG) Milton** is a rapidly growing and innovative insurance brokerage known for delivering top-notch, personalized service across various insurance products, including home, auto, life, and...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Fresh Start Foods Full time

    Fresh Start Foods Canada Ltd. Join one of the BEST teams in the Industry - At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. - We are seeking individuals: - Who are customer centric - Who are able to deliver on their commitments - Who value...

  • Customer Service Representative

    1 week ago

    Milton, Canada BMO Financial Group Full time

    1001 Maple Avenue Milton Ontario,L9T 0A5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada BMO Financial Group Full time

    55 Ontario St S, Units B15,16 Milton Ontario,L9T 2M3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    7 days ago

    Milton, Canada BMO Financial Group Full time

    55 Ontario St S, Units B15,16 Milton Ontario,L9T 2M3 This position has a guaranteed 18.75 hours per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO...

  • Bilingual Customer Service Representative

    6 days ago

    Milton, Canada M-D Building Products Inc. Full time

    **Retail Customer Service Representative - Bilingual - English/French** - **Job Summary**_ The professional bilingual Customer Service Representative (CSR) will service the M-D Canada Retail customers which include big box and regional home center hardware stores. The CSR is responsible for but not limited to maintaining a positive work environment,...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Uline Full time

    **Customer Service Representative** **From $28 to $32 per hour - That's up to $72,000 - $78,000 per year with bonuses!** **Toronto Branch** **3333 James Snow Parkway, Milton, ON L9T 8L1** Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company. **Hours**:Various shifts available. **Better together than apart....

  • Accounting Customer Service Representative

    2 weeks ago

    Milton, Canada PBS Systems Full time

    “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ **The Opportunity**: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...