Customer Service Representative

1 week ago

Milton, Canada 511 Food Service Full time

This position is responsible for overseeing the satisfaction of customers as it pertains to all operational functions of Company. This position is highly detail oriented, and requires the ability to multi-task and work independently in addition to a team environment. By providing superior customer service, strong communications with our customers is required. This position is required to meet deadlines and works with timely demands and effectively manage multiple workloads. Customer service representatives are cross trained to help and be flexible. Flexibility and the desire to help others is essential to the success of this position.

**GENERAL DUTIES AND RESPONSIBILITIES**:

- Provides warehouse staff, locally and 3PL, with required paperwork, and confirms daily orders, invoices and completed transport arrangements and other duties related to the job scope.
- Advises customers and brokers of discrepancies and works to resolve issues with pricing, product codes and pack sizes, informs customers of expected delivery dates and changes, product shorts.
- Follows up with Accounts Receivable Administrators regarding “overdue” and “exceeds credit limit” notes on customer files.
- Fields all customer service issues, dispatches correspondence.
- Communicates with in-house personnel, both verbally and electronically, including, but not limited to, Sales, Finance, Operations and Quality Assurance, on issues related to customer orders, fill rates, pricing and various requests.
- General responsibilities include assisting Supervisor of Order entry/Customer service with supporting the general office administration function and ad hoc projects as assigned.

**BASIC QUALIFICATIONS**:

- High School Diploma or GED
- Minimum 2 years’ experience in prior customer service position
- Order entry experience
- Proficiency with Microsoft Office Products

**ADDITIONAL COMPETENCIES**:

- Ability to prioritize tasks and time management
- Strong written and oral communication skills
- Strong attention to detail and accuracy
- Ability to work in a fast-paced environment

*

  • Customer Service Representative

    7 days ago

    Milton, Canada Food Service Solutions Full time

    **Position Summary**: The Customer Service Representative is responsible for managing customer orders, ensuring accuracy and efficiency in order processing, and delivering excellent customer service. This role requires strong attention to detail, effective communication skills, and the ability to thrive in a fast-paced environment. **Key...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Hayek Medical Full time

    At **Hayek Medical Devices (HMD)**, we are deeply connected to our patients and each other by our mission. Our team works together to make a positive impact on people around the world through our unique and patented therapy, **Biphasic Cuirass Ventilation (BCV**). At HMD you’ll sense a real purpose to support each other and improve outcomes for the many...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Uline Full time

    **Customer Service Representative** **Pay from $28 to $32 per hour with significant growth and earning potential!** **Toronto Branch** **3333 James Snow Parkway, Milton, ON L9T 8L1** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love....

  • Customer Service Representative

    5 days ago

    Milton, Canada Uline Full time

    **Customer Service Representative** **Pay from $28 to $32 per hour with significant growth and earning potential!** **Toronto Branch** **3333 James Snow Parkway, Milton, ON L9T 8L1** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love....

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Fix Network Full time

    **Ready to shift gears for a fast-paced career ?** Fasten your seatbelts,** Fix Network** is in the fast lane and we're looking for talent who likes to put their foot on the gas ! At Fix Network, we build highways of connection! If you're passionate about customers relations and thrive in a dynamic environment where you can make a real impact, you might...

  • Customer Service Representative

    3 days ago

    Milton, Canada Uline Full time

    **Customer Service Representative** **Pay from $28 to $32 per hour - That's up to $72,000 - $80,000 per year with bonuses!** **Toronto Branch** **3333 James Snow Parkway, Milton, ON L9T 8L1** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers...

  • Customer Service Representative

    1 week ago

    Milton, Canada Uline Full time

    **Customer Service Representative** **Pay from $28 to $32 per hour with significant growth and earning potential!** **Toronto Branch** **3333 James Snow Parkway, Milton, ON L9T 8L1** Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Billyard Insurance Group - Milton Full time

    **Job Summary** Customer Service Representative Billyard Insurance Group - Milton Full Time Hybrid | Milton, ON, Canada **About Us** **Billyard Insurance Group (BIG) Milton** is a rapidly growing and innovative insurance brokerage known for delivering top-notch, personalized service across various insurance products, including home, auto, life, and...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Billyard Insurance Group - Milton Full time

    **Job Summary** Customer Service Representative Billyard Insurance Group - Milton Full Time Hybrid | Milton, ON, Canada **About Us** **Billyard Insurance Group (BIG) Milton** is a rapidly growing and innovative insurance brokerage known for delivering top-notch, personalized service across various insurance products, including home, auto, life, and...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada UPLevel Full time

    **Who We Are**: We've been nominated for Canada's Most Admired Corporate Cultures, shortlisted for Canada’s Top 100 Employers, in business for more than 50 years and Employee Experience is a very special focus for us. Our average staff tenure at our head office is 8.9 years and we truly care for and appreciate our work family. Come See! **Who Are We...