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Medical Office Assistant/receptionist

2 weeks ago

Nanaimo, Canada Dr. Henry Chen Inc Full time

**Job Posting: Medical Office Assistant/Receptionist**

**Position**: Part-Time
**Hours**:32 hours (Monday, Wednesday, Thursday, Friday)
**Department**: Ophthalmology
**Reports To**: Office Manager / Physician

We are a newly established and growing ophthalmology/retina office seeking a friendly, organized, and eager individual to join our team as a medical office assistant/receptionist.

This is a great opportunity for someone looking to build a career in the ophthalmic field.

You will play a vital role in providing an excellent experience for our patients while ensuring the smooth operation of the office.

**Key Responsibilities**:

- Greet and check in patients as they arrive, creating a welcoming atmosphere
- Manage scheduling, appointments, and patient communications with professionalism
- Answer phone calls, provide information, and address patient inquiries
- Verify patient information and ensure accurate documentation is maintained
- Assist with patient flow and maintain a clean, organized reception area
- Ensure smooth transitions between front desk and clinical areas
- Support the office team with administrative and clinical tasks as required
- Assist in surgical administrative duties
- Perform ophthalmic medical assistant duties as needed, such as taking patient history, prepping patients for exams, and assisting with basic tests
- Respect and maintain patient confidentiality

**Qualifications**:

- High school diploma or equivalent required; further education or training in healthcare is a plus
- Previous experience in a healthcare or medical office environment is advantageous
- Experience or education in ophthalmology, retina care, or medical assisting is a plus
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Detail-oriented with excellent time management skills
- Proficiency with computer systems and medical software (Experience with Plexia not required but would be an asset)
- Ability to work well both independently and as part of a team
- A positive, patient-focused attitude with a willingness to learn and grow in the ophthalmic field

If you are passionate about healthcare, eager to learn, and ready to contribute to a dynamic team, we would love to hear from you

Please submit your resume with a cover letter including your background information and why you are interested in this position.

**Job Types**: Permanent, Part-time

Pay: From $22.00 per hour

Application question(s):

- Are you available 8-5pm on Monday, Wednesday, Thursday and Fridays?

**Education**:

- Secondary School (required)

**Location**:

- Nanaimo, BC (preferred)

Work Location: In person