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Customer Service and Sales Support Administrator
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We take for granted that water is always available when we turn on a faucet, but trust that many manufacturers, engineers, and contractors were involved to get that water to you as well as reclaim it. Since 1958, **Robar Industries** has been Canada's largest manufacturer of pipe connections and fittings. Headquartered in Greater Vancouver, BC since 1958 and with operations on the south shore of Montreal, QC since 1994, we have also added a new location in Southwestern Ontario. Our team finds it really rewarding to be a part of delivering such an important resource to our communities around the world We are continuing to grow our team at our south shore Montreal location in St. Bruno, Les Produits Industriels Robar Inc. and we are looking to add a **Customer Service and Sales Support Administrator.** This is an in-office position only and is not available remote or work-from-home. **Here are some of the duties our Customer Service and Sales Support Administrator will responsible for**: - Answering and transferring incoming phone calls - Liason between customers and our Outside Sales Team - Supporting customers with all issues related to order tracking & product support - Order entry & processing - Sending confirmations to clients - Ensuring and excellent customer service experience - Reconcile transport & logistics invoicing - Filing and general data entry - Issue purchase orders - Embed packing slips and invoices into our ERP system **Does this sound like you?** - 1-3 years minimum experience in an office-based customer service role. - Minimum education required - High-School graduate, some college is preferred. - Highly proficient in Microsoft Office Suite, especially Excel and Outlook. - Self-motivated, detail-oriented, and organized. - Ability to adapt on the fly and have a "get stuff done" attitude. - Ability to work independently and effectively be a member of a team. - Manage multiple priorities in a often fast-paced environment. - Work with autonomy and a sense of initiative. - Excellent oral and written communication skills in both English and French. **Being fully bilingual is a must.** If this sounds like you, then we want to talk to you Please submit your resume, **in English**, today. **Job Types**: Full-time, Permanent Pay: $22.00-$25.00 per hour **Benefits**: - Company pension - Dental care - Extended health care - Life insurance - On-site parking - Paid time off Schedule: - 8 hour shift - Monday to Friday Ability to commute/relocate: - Saint-Bruno-de-Montarville, QC J3V 6B7: reliably commute or plan to relocate before starting work (required) Application question(s): - Do you currently reside in Canada and can you attend an interview in-person the week of March 3rd, 2025? **Language**: - French (required) - English (required) Work Location: In person Application deadline: 2025-03-03
