Administrator (Permanent Full-time)

Mackenzie Health LTC, located in Richmond Hill, Ontario is a 170-bed long-term care home dedicated to enriching the lives of our residents we serve in partnership with UniversalCare, our family members, valued employees and community partners.

Our team is currently hiring for a permanent full-time Administrator. Competitive benefits are included such as health and dental benefits, paid vacation, retirement benefits along with an opportunity to grow your career with an employer of choice.

Reporting to the Director of Operations, the Administrator position is a critical role with overall accountability for resident experience, operations management and performance of the home.

**As part of our team, your role as an Administrator (Executive Director) contributes to our resident experiences in the following ways**:

- Planning, coordinating, directing and monitoring effectiveness of all operational activities of the home, ensuring those activities are aligned to the home’s strategic plan.
- Ensuring that all operational activities are congruent with the mission and values of the home.
- Overseeing recruitment, employee and labour relations, payroll and benefits, orientation, occupational and non-occupational injury/illness, performance management, training, education and other people related functions.
- Providing leadership and direction to ensure all aspects of a Quality and Risk Management Improvement Program are carried out in alignment with the home’s strategic plan.
- Ensures risk management activities take place to reduce and control potential or actual risks to the safety, security and health of all individuals, and to the safety and security of the home.
- Ensures compliance with all relevant legislation including but not limited to: Ministry Acts, regulations, policies and procedures, directives and collective agreements.
- Responds promptly to address concerns of residents and family members, mediate appropriate responses to those concerns and implement action plans.
- Acts in a leadership capacity to ensure that employees within the care community foster positive customer service with all residents and families in their day-to-day work.
- Provides financial leadership by managing and monitoring budgets and fiscal plans. Take appropriate action where variances are identified to bring expenditures in line within the budget.
- Seeks opportunities and networks to ensure a participative working relationship within Local Health Integration Network (LHIN), health service providers, CCAC/Discharge Planners and other community agencies.
- Communicates with related Long Term Care Health Agencies to promote coordination and/or planning long term care services.
- Effectively builds positive relations with representatives from the Government, Unions, other Agencies and organizations as appropriate.
- Ensures measures are taken to facilitate optimal occupancy.
- Maintains an organized system of records management, which includes collection, access, storage, retention and destruction of records, financial, and trust accounts.
- Ensures that all required committees are properly functioning.
- Ensures an effective system of admission and discharge of residents.
- Works in accordance with the organization's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
- Performs other duties as assigned.

**Qualifications**:

- A post-secondary degree, from a program that is a minimum of three years in duration or a post-secondary diploma in health or social services from a program that is a minimum of two years in length.
- Must have three years working experience in a managerial or supervisory capacity in the health or social services sector, preferably in a long-term care setting.
- Must have successfully completed a program in long-term care home administration or management that is a minimum of one-hundred hours in duration of instruction time.
- Sound knowledge of the Fixing Long-Term Care Homes Act 2021, Ontario Regulations 246/22.
- Excellent leadership, oral and written communication skills and strong relationship building abilities are required.
- Proficiency with Microsoft Office, Point Click Care and other computerized documentation systems.
- All applicants must successfully pass the prescribed Vulnerable Sector check.
- Have a passion to promote person-centered care and work with the senior population.

**If you are passionate about contributing to a multi-disciplinary team that is committed to making a difference to the lives of our residents than we would love to speak to you about this great opportunity.**
- In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment, selection and assessment process._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life ins