Administrative Assistant

2 weeks ago


Red Deer, Canada Image Dental Care Full time

Administrative Assistant / Dental Administrator

Location: Red Deer

Are you an organized, friendly, and detail-oriented professional who loves helping people? Our progressive, paperless dental practice in Red Deer is looking for a Dental Administrator to join our growing team

We have high standards of care for both our patients and our employees. We are a modern practice offering a variety of procedures, including implant placement and soft tissue surgery, and we’re looking for a team player who is enthusiastic about the ever‑evolving field of dentistry.

As the first point of contact for our patients, you’ll play a key role in creating a warm, welcoming experience while keeping our front office running smoothly.

What We Offer
- Full-time, permanent position
- Hours & Schedule: Full-time hours, including 2 evenings per week and some weekends each month
- Competitive salary
- Weekend premium: $3/hour weekend premium
- Benefits & Perks:

- Scrub tops provided
- Dental benefits
- Goal-based incentive plan
- Weekend premium wages
- Opportunity for advancement
- Continuing education opportunities
- Fun, professional working environment
- Regular team-building events

**Responsibilities**:

- Greet patients warmly and manage front desk operations to ensure a welcoming, professional atmosphere
- Schedule and confirm appointments; manage cancellations and rescheduling as needed
- Maintain accurate patient records using our electronic, paperless dental records system
- Process patient intake forms and verify insurance information
- Answer phone calls promptly, addressing inquiries or directing calls to the appropriate team member
- Assist with billing and payment processing, ensuring accuracy and attention to detail
- Collaborate closely with the clinical team to support efficient patient flow
- Maintain cleanliness and organization of the reception and waiting areas

Experience & Qualifications
- Previous experience as a Dental Receptionist / Dental Administrator is preferred
- Familiarity with dental terminology and administrative procedures in a healthcare setting
- Proficiency with electronic dental records systems is highly desirable
- Strong communication skills, both in person and over the phone
- Ability to manage multiple tasks efficiently in a fast-paced environment
- Experience with phone systems and front desk operations in a healthcare environment is an asset

**Job Types**: Full-time, Permanent

Pay: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Work Location: In person



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