Analyst, Info/privacy

**About The Ottawa Hospital**:

- Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

**Position Information**:
This position is with the Legal and Risk Services team. Reporting to and under the direction of the Privacy Lead, the Analyst, provides records management, analytical, coordination, auditing, investigative and administrative support to ensure organizational compliance with relevant legislation, policies, standards and guidelines.

**Rotation/Shifts**:
Days, 8 hour shifts.

**Responsibilities**:

- Ability to conduct audits in information technology systems, monitor access, and investigate privacy incidents;
- Supports the coordination, review and processing of freedom of information requests;
- Supports the tracking, investigations and resolution of low-risk privacy complaints, assessments, and incidents.

**Basic Requirements**:

- Graduation from a 2-year college program in Business, Office Administration, Law Clerk, or a related program;
- Minimum 5 years administrative/clerical experience;
- Knowledge of law including PHIPA and FIPPA;
- Knowledge of data entry, filing, retrieval and storage techniques;
- Knowledge of automated systems and software such as word processing, spreadsheets, databases and electronic mail, for example, MS Word, Excel, Outlook and PowerPoint, Case Management and Redaction Software;
- Knowledge of correspondence/request tracking system to log in requests, to track correspondence and other documents, to process forms and documentation, to provide information to managers and employees;
- Ability to compile statistics and status reports and to ensure timely and effective retrieval of documents to management and staff;
- Excellent interpersonal and communication skills required in order to interact with internal and external stakeholders;
- High degree of diplomacy when dealing with others;
- Problem solving and decision-making skills required to deal with unexpected situations;
- Eligible to work in Canada.

**Preferred Qualifications**:

- Experience in the healthcare industry an asset;
- Experience (minimum 2 years) working in an FOI environment;
- Ability to work in both official languages;
- Graduation from a 4-year undergraduate program in Business, Office Administration, Law Clerk, or a related program.

**What you can expect from us**:

- The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.