Medical Office Assistant/receptionist

2 weeks ago

Ottawa, Canada IDEAL Health Group Full time

We are currently seeking a part time (Monday and Thursday day shifts) medical receptionist who is highly organized, professional and a team player with excellent written and verbal communication skills.

**Responsibilities**:

- Provide administrative and clinical support to a group of walk in physicians to ensure smooth daily operation
- Provide a high level of customer service and promote a positive attitude to create a patient focused environment
- Responsible for greeting and receiving patients for various physicians and other healthcare practitioners and maintain efficient patient flow on a daily basis
- Following up on laboratory/radiology tests when applicable
- Responsible for booking specialist appointments and following up on consultations
- Responsible for booking appointments, scheduling patients, and providing follow-up, answering the phones, photocopying, receiving faxes and medical reports, and then scanning into the Electronic Medical Records, keeping all files, charts, and records organized, and ensuring a proper filing system is maintained
- Maintain and manage patient records and safeguard confidentiality
- Other duties as assigned by Team Leader and/ or Manager

**Qualifications and Skills**

**Job Requirements**:

- Diploma in medical office administration or health related fields
- Familiarity with medical terminology and healthcare environment
- At least 2 years medical office front desk experience
- Exceptional telephone etiquette and customer service skills
- Excellent ability to work both independently as well as in a team environment
- Knowledge of Electronic Medical Records (OSCAR), OHIP billing and coding
- Knowledge of Oscar Medical record
- Fluent in English, French an asset, Urdu an asset
- Strong interpersonal skills, as well as being able to accept work from various sources (physicians, nurses, office manager)

**Job Types**: Part-time, Permanent

Pay: From $18.00 per hour

Work Location: In person

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