Office Administrator

1 day ago

Morden, Canada Cross Country Manufacturing Full time

**Job Title: Office Administrator**

**Location**: Morden, MB
**Department**: Office
**Reports To**: General Manager

**Key Responsibilities**:

- Enter and update information in spreadsheets and internal systems to ensure accurate tracking of warranty requests, and related documentation.
- Perform general office duties and provide administrative assistance to other departments as needed.
- Communicate professionally with suppliers and dealers to confirm claim status.
- Track open claims and ensure timely processing and resolution.
- Maintain accurate digital and physical records to support claim tracking and reporting requirements.
- Handle inquiries, disputes, and claim escalations with professionalism, ensuring positive communication and effective problem resolution.
- Demonstrate strong written and verbal communication skills and the ability to manage conversations in a calm, solution-oriented manner

**Qualifications**:

- Strong attention to detail and accuracy in data entry.
- Proficient with Microsoft Excel, Outlook, and other Microsoft Office programs.
- Strong written and verbal communication skills.
- Ability to stay organized and manage multiple priorities.
- Previous experience in administrative, office, or data entry role is an asset.

**What We Offer**:

- Competitive wages and benefits package.
- Opportunities for cross-functional learning and professional development
- Supportive team environment within a well-established manufacturing company

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

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