Program Assistant Ii
1 week ago
**Classification & Regular Hours**:
Hours per Week: 35
Salary Grade: Level N
**About Western**:
**About Us**:
The Department of Anatomy & Cell Biology’s vision is to be a global leader in integrating knowledge creation and dissemination to change how anatomy, cell biology and neurobiology research and teaching is done. Our mission is to champion and enhance innovation in education and research; inspire and empower the next generation of students; broaden community engagement; and create new partnerships to attract and produce the best faculty, staff and students.
**Responsibilities**:
**Qualifications**:
- Education:
- 3 year community college diploma in Business Management/Administration
**Experience**:
- More than 2 years and up to and including 4 years providing financial and administrative support and customer service in an academic environment
- Experience administering undergraduate and/or graduate programs in an academic environment preferred
Knowledge, Skills & Abilities:
- Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Demonstrated ability take initiative, to work independently and follow through on work assignments
- Competency to maintain confidentiality and treat sensitive information with discretion
- Ability to establish rapport with people from diverse backgrounds
- Demonstrated ability to understand and resolve external and internal partner issues
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
- Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders
- Ability to multi-task and maintain an organized and effective personal work environment
- Adapts readily and effectively to changing priorities and demands
- Personable and courteous in working relationships with colleagues, faculty members, students and the public
- Ability to make appropriate decisions and resolve issues by identifying the critical elements of a problem situation and considering each aspect
- Ability to interact professionally with students, staff, faculty, and other members of the University community
- Strong mathematical and analytical skills to complete accurate calculations
- Ability to work independently and effectively as a member of the team to achieve department goals
**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
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