Accounts Receivable Administrator

1 week ago

Woodbridge, Canada Gunnebo Canada Full time

**Job description: Accounts Receivable Administrator**

**Position Summary**:
We are seeking a detail-oriented and proactive **Accounts Receivable Administrator** to manage and maintain timely collection of outstanding receivables. This role requires adherence to company credit and collection policies while delivering exceptional customer service and maintaining positive client relationships.

**Key Responsibilities**:

- Monitor and follow up on aging accounts to ensure timely payment and reduce bad debt exposure.
- Collaborate with internal departments across Canada to resolve payment issues and support collection efforts.
- Maintain and update the monthly Accounts Receivable Aging Report (in Excel), including clear and concise comments for each past-due invoice.
- Work to maintain Days Sales Outstanding (DSO) targets and eliminate balances over 120 days.
- Identify and escalate payment issues to the appropriate stakeholders for resolution.
- Schedule and attend regular meetings with the Supervisor (at least twice per week) to review problematic accounts.
- Manage a high volume of outbound collection calls and respond to customer inquiries related to billing and account status.
- Complete customer credit reference requests and assist with account reconciliation as needed.
- Keep customer profiles up to date, ensuring accuracy and completeness.
- Communicate discrepancies or unusual billing situations with customers and internal teams.
- Liaise with management on high-risk accounts and escalate concerns as needed.
- Work closely with third-party collection agencies when required.
- Maintain accurate training records and adhere to internal procedures.
- Processing credit card payments.
- Performing credit checks on new customers (Equifax).
- Filing Statutory declaration for hold back invoices.

**Qualifications & Experience**:

- Minimum of 2 years of experience in accounts receivable, collections, or invoicing.
- Strong Excel skills with the ability to create and edit spreadsheets.
- Familiarity with ERP systems.
- Excellent verbal and written communication skills.
- Customer-focused with strong relationship-building abilities.
- Capable of working independently and collaboratively with internal teams.
- Equivalent work experience in A/R and collections may be considered in place of formal education.

**Please note**: Gunnebo Canada, Inc. provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or medical need, please contact the HR Department so that arrangements can be made for the appropriate accommodations.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Woodbridge, ON L4L 8M1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Accounts Receivable: 3 years (required)

**Language**:

- English (required)

Work Location: In person

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