Human Resources Business Partner

Employee Relations
- Act as a point of contact on escalated HR matters within the RIA organization in Quebec and knowledge of CSNEET.
- Review, revise and ensure adherence and compliance to HR policies, procedures, and programs with applicable employment legislation.
- In partnership and in consultation with People Leaders, find solutions to employee relations issues and concerns, actively involve respective and key stakeholders.
- Provide guidance to management on employee relations issues and recommend corrective actions including involuntary terminations.
- Engage in HR projects locally or nationally; champions company led initiatives.

**Supporting Talent Acquisition**
- Full recruitment cycle of new hires from posting to onboarding new hires.
- Ensure all appropriate approvals are obtained.

**Employee Experience**
- Manage new hire onboarding program and implement updates as needed.
- Compile employee feedback (30-60-90 Day check-ins, probationary reviews, exit interviews, etc.) and drive action items with the team.
- Act as communication champion to ensure that all staff are kept informed of new information.
- Support all local Compensation and Benefits programs and initiatives.
- Provide guidance to employees on benefits program components.
- Resolve issues regarding STD, LTD and WCB claims. Liaise with payroll for escalated employee Inquiries.

**Training and Development**
- Recommend, develop, and execute training plans as required. Provide mentoring and guidance to the Leadership within the full scope of the HR function.

**Other**
- Analyze and utilize HR data to assist with recommendations for continuous improvement.
- Support Early and Safe Return to Work process in collaboration with the OH&S department and the WSIB / WCB, STD / LTD providers, as required.
- Partner with other sections of the company (Finance, IT, Sales etc.) as needed.
- Ensure protection of private information
- Adhere to Company’s safety policies and procedures.
- Other tasks and duties as assigned.

**You ideally have**:

- Human Resources Certificate or equivalent post-secondary education
- CPHR designation achieved or in progress.
- 3 to 5 years of experience in direct provision of Human Resources services
- Knowledge of the Civil Code.
- Experience working with ADP workforce now and previous experience processing payroll.
- Excellent communication skills, both verbal and written
- Ability to handle highly sensitive and confidential material in a professional manner, using tact and discretion when dealing with people.
- Excellent initiative, combined with planning, analytical and decision-making skills.
- Keen attention to detail
- Excellent organizational and time management skills; ability to balance multiple priorities and meet deadlines in a fast-paced environment.
- Ability to work independently as well as in a team environment.
- Change management skills Strong knowledge of Microsoft Office (Word / Excel / Outlook), and HRIS databases (data entry and report production)

**Work Remotely**

Hybrid between home and retail office.

**We’re Ria Money Transfer
A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world,
**Ria gets money to where it matters **. We’re focused on harnessing technology and, as part of Euronet Worldwide,
**we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions **. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.

With presence in more than 160 countries, and more than 490,000 locations worldwide, we’re committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect.
**Join us in our mission to open ways for a better everyday life **.