Sales Development Representative

TITLE: Sales Development Representative REPORTS TO: Manager - Sales Operations POSITION OVERVIEW: NVT Phybridge offers leading edge network innovations making digital transformation for organizations simple, cost effective and environmentally responsible. Our award-winning disruptive innovations are used by all levels of global governments, fortune 500 companies and many other institutions. If you’re interested in joining a growing company where the status quo is never good enough and want a launch pad for an exciting carrier, consider joining our team as a Sales Development Representative. The Sales Development Representative will conduct high-level conversations with IT and Security individuals, across all role levels, in which they complete a discovery about their business, effectively qualifying the prospect and identifying the need for NVT Phybridge solution and booking initial meetings with the Territory and/or Vertical Sales Executive(s). PRINCIPAL DUTIES & RESPONSIBILITIES: - Learn and execute proven processes to generate new sales opportunities - Understanding our partners personas, including the “needs” and “pains” of the industry - Ability to articulate our value proposition effectively to partners and customers - Brainstorming and executing new strategies to attract new partners and customers - Working together with the team to establish and share prospecting techniques that work - Manage and maintain a pipeline of interested prospects - Leverage CRM tools to prospect into specific geographic territories and vertical market sectors - Updating our CRM to keep detailed task notes, Accounts and Contact information - Continuously learning about networks and our technology by completing technical certifications, reading case study’s and other learnings - Other duties as assigned. Daily\Weekly - Identify and gather lists of individuals that meet the ideal customer profile from various sources - creating “suspects” lists; - Conduct telephone call out campaigns to “suspects” to spark interest in our solution and book a meetings for our Regional Team(s) - Provide feedback to marketing and effectiveness of messaging from your first-hand perspective; - Conduct prospecting calls to qualify the prospect (40+ per day); - Setup appointments with prospects for Territory and\or Vertical Sales Executives (7-10 per week); - Appointments had (individual(s) attended) objective is 25 a month - Managing CRM tasks, and updating records to keep accurate - Daily scrum calls to review previous day efforts Monthly - Meet with Sales Executives to identify new ideal partner/end user profiles that should be prospected. Seek feedback on successful opportunities as to key stakeholders and motivating drivers to enhance future research and prospecting; Quarterly - Review Quarterly metrics as above; Annual - Review Annual metrics and measure against targets; - Annual performance review with management; Other - Other sales or marketing related duties as assigned. WORKING CONDITIONS: - Open office environment; within hearing range of other Sales staff making calls, and/or, conversations in open office concept; - Hybrid office environment; HQ located in Oakville, ON - Internally, this role is referred to as "Technical Consultant" - Start/Finish hours may be adjusted to accommodate calls to different North American time zones; - The company has a stated policy of promote from within providing many opportunities for staff to advance their careers; - Benefits and Wellness Allowance are offered to all employees REQUIRED SKILLS & QUALIFICATIONS: - A commanding desire to learn and succeed in technical consulting - 6+ months in sales or related market/business experience - Knowledge of any of the following industry sectors a plus: telecommunications, security and surveillance, channel and/or distribution sales, selling directly to consumers