Coordinator, Onboarding

123Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. We offer professional advancement opportunities, competitive compensation, corporate sponsored incentive programs such as phantom stock option plan for full-time employees (a **first** of its kind in the Canadian dental industry), and a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.
- We provide Canadian dentists and dental practices with an array of non-clinical support and resources, including accounting, HR, marketing, as well as supply & equipment procurement.

By leveraging our unmatched management experience, marketing expertise and state-of-the-art technologies, we allow dentists to take advantage of a practical and effective alternative to practice ownership and focus on what they’re best at - being a dentist

We are seeking an experienced Coordinator, Onboarding & Integrations to join our growing M&A team. This role can be based at our Corporate Head Office at Burnaby BC, Downtown Toronto or Brossard QC. This is an **on-site** position.

**Job Overview**:
Reporting to the Director, Onboarding and Integrations, the Coordinator, Onboarding and Integrations will be a key player on the M&A team, directly supporting the highly acquisitive mandate at 123Dentist. The primarily responsibility will be supporting the day-to-day activities of the integrations process to ensure a seamless onboarding and transition of new partner dental practices across Canada.
- Responsibilities and Duties:_
- Liaise with prospective partner dentists and their staff to provide an exceptional onboarding experience with mínimal disruption to their day-to-day operations.
- Oversee and implement all components of onboarding new partnerships, ensuring that all objectives are met by the required dates.
- Track, oversee and manage the integration checklist on the CRM system.
- Assist in hosting onboarding meetings with partner dentists and clinical staff.
- Communicating and building positive relationships with stakeholders including vendor partners, regional managers and dental office staff.
- Collaborating with internal 123Dentist departments including Corporate Development, Operations, Finance, Accounting, Marketing and Human Resources.
- Identify areas to improve the onboarding and transition experience.
- Managing competing priorities and deadlines across multiple projects simultaneously.
- Education, Credentials, Qualifications:_
- Bachelor’s degree in business administration, project management, operations management or related field.
- 1-2 years experience in operations, administration, or project management.
- Bilingual preferred (French/English).
- PMP or CAPM Designation would be an asset.
- Required Skills & Abilities:_
- Excellent written and verbal communication skills.
- Comfortable and confident presentation skills including preparation of presentation documents.
- Ability to effectively problem solve if/when issues arise.
- A collaborative team player mind-set.
- High attention to detail.
- Proficiency with Microsoft Office (Word, Outlook, and Excel specifically).
- Beneficial but not required: experience in healthcare or related field.
- Flexible work hours to accommodate schedules across multiple time zones.

**What We are Offering**:

- Full-time permanent employment, competitive salary and great benefits package
- A collaborative team that will support and train you, great office environment
- Challenging and rewarding role that will develop your skillset and talent
- Dynamic, fast-paced and growing company, with an entrepreneurial, ‘can do’ attitude

**Why Join Us?** At 123Dentist, we value a diverse and inclusive workplace and offer a dynamic environment where you can make an impact on the total rewards experience for our team members across the country.

123Dentist is an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage

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