Client Care Administrator

7 days ago

Edmonton, Canada Life Collective Counselling Full time

**About Life Collective Counselling**

We’re looking for a **Client Care Administrator** who’s friendly, detail-oriented, and thrives on keeping things running smoothly. If you love organizing, supporting a team, and making clients feel welcome, we’d love to meet you

**About the Role**

This **part-time, in-person role** at Life Collective blends client care support and administrative assistance. **Reporting to the Office Manager,** you will serve as the first point of contact for clients while supporting the Office Manager and Clinical Director in day-to-day operations. Responsibilities include client care support, insurance processing, scheduling, workshop preparation, and supporting podcasts with the Marketing Coordinator. Curiosity about Life Collective's unique voice, work culture, and the mental health industry is essential for creating a safe and welcoming space for clients and staff alike.

**Key ResponsibilitiesClient Care**
- Manage client scheduling, intake, and referrals using Jane
- Process payments, issue receipts, and handle insurance billing
- Keep client files accurate and organized
- Maintain a calm, professional, and welcoming environment

**Administrative Support**
- Support the Office Manager and Clinical Director with day-to-day clinic operations
- Assist therapists with scheduling and document coordination
- Help with workshop preparation, handouts, and light event logistics
- Organize supplies, track office inventory, and liaise with vendors

**What We're Looking For**

We’re looking for someone who’s equal parts organized, compassionate, and curious. You’re the kind of person who finds joy in keeping things running smoothly - whether that means creating a welcoming first impression for clients, proofreading a blog post, or helping the team stay on top of deadlines.

You’re attentive to detail, adaptable, and love wearing multiple hats. You’re comfortable balancing administrative work with creative projects, and you bring a steady, thoughtful energy to everything you do. You value confidentiality, professionalism, and teamwork, and you care about contributing to a supportive, inclusive environment.

Most of all, you’re someone who understands the heart of what we do; helping people feel seen, supported, and connected.

**Required Qualifications**
- Mature, grounded, and emotionally intelligent - comfortable working in a clinical and confidential setting
- Proficiency with Google Workspace
- Interest in mental health, psychology, or therapy environments
- Criminal record and child welfare checks required

**Bonus Assets**
- A good eye for design - you might help with light document formatting or step in to make a social media post
- Experience using Canva or Google Workspace (but no social media management required)
- Experience with Jane or similar scheduling software
- Background in customer service, healthcare, or wellness

**What You’ll Get**
- A meaningful role in a growing, values-driven clinic
- Opportunities to contribute creatively while supporting client care
- Team support and professional development opportunities
- Hourly wage: $18/hour

**To Apply**
- Why this role feels like a good fit
- What you love about mental health
- Andwould you buy soup at a restaurant? (We’re serious. We ask everyone.)

**Job Type**: Part-time

Pay: $18.00 per hour

Expected hours: 12 - 18 per week

**Benefits**:

- Casual dress
- On-site parking

Work Location: In person

  • Brand Services Administrator

    22 minutes ago

    Edmonton, AB TB V, Canada CUSTOMER SERVICE ADMINISTRATOR Full time

    About UsVanguard Cleaning Systems of Western Canada is a leading franchisor of commercial cleaning services, supporting customers and franchise owners across multiple provinces. As our organization continues to grow, we are looking for individuals who want to grow with us—people who take pride in their work, thrive in a fast-paced environment, and want to...

  • Administrative Assistant/client Care Psychology

    2 weeks ago

    Edmonton, Canada Helix Psychology Full time

    At Helix Psychology, our team of licensed psychologists and therapists specialize in a variety of areas, including anxiety, depression, trauma, and relationship issues for all ages. We provide individual and group therapy, as well as workshops and training sessions on topics such as stress management, women’s empowerment, and child and teen social skills...

  • Administrative Assistant

    2 weeks ago

    Edmonton, Canada Gateway Holistic Care Group Full time

    **About Gateway Holistic Care Group (GHCG)**:We are dedicated to providing personalized complex care support for individuals aged 12-65 with Autism. Our mission is to ensure that every individual receives the care and support they need to live fulfilling lives. Through our respite care services, we provide families and caregivers the opportunity to take a...

  • Client Care Coordinator

    1 week ago

    Edmonton, Canada Boost Physiotherapy Full time

    Come join our team! We are looking to fill a Client Care Coordinator position at our new location inside the Meadows Rec Centre! We are looking for someone who is responsible, energetic and motivated to provide the best care to our clients from the moment they walk through the door. We would like someone who can grow and develop with us. Responsibilities...

  • Client Care Coordinator

    1 week ago

    Edmonton, Canada Boost Physiotherapy Full time

    We are looking for someone who is responsible, energetic and motivated to provide the best care to our clients from the moment they walk through the door. We would like someone who can grow and develop with us. Responsibilities include: - Customer care; checking in clients, answering questions, showing them to their room - Reception duties; answering...

  • Client Care Assistant

    1 week ago

    Edmonton, Canada Granger Advertising Full time

    Position Title: Client Care Assistant Location: Edmonton Duration: Permanent Full-time Working Hours: Monday to Friday 9AM-5:30PM (40hrs/week) Compensation: Monthly salary starting at $3,120-$3,467 (based on experience & performance) Company Background: Granger Advertising is Edmonton's premier Commercial Real Estate & Developer sign provider, proudly...

  • Client Care Support

    2 weeks ago

    Edmonton, Canada The Family Centre Full time

    **Why work with us**: The Family Centre is looking for a Client Care Support professional who is passionate about providing exceptional customer service, enjoys administrative tasks, and demonstrates strong organizational and collaborative skills. We are focused on providing Trauma-Informed Care to both our communities and staff teams, and provide services...

  • Client Care Assistant

    2 weeks ago

    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: If you enjoy working with youth in a fast-paced, challenging and rewarding treatment environment, the Edmonton Protection of Children Abusing Drugs (PChAD) Program has an exciting opportunity for you! The PChAD Program is a court-ordered detoxification and assessment program for youth aged 12-17 years, harmfully involved in substance use....

  • Health Care Aid/ Evening/ Sundays

    7 days ago

    Edmonton, Canada Care Edmonton Full time

    **Responsibilities** - Provide personal care services, including bathing, grooming, and dressing assistance. - Administer medication as prescribed and monitor clients for any side effects or changes in condition. - Assist with meal preparation and ensure dietary needs are met. - Support clients with mobility and transfers, ensuring safety at all times. -...

  • Health Care Aid/ Evening/ Sundays

    2 weeks ago

    Edmonton, Canada Care Edmonton Full time

    **Responsibilities** - Provide personal care services, including bathing, grooming, and dressing assistance. - Administer medication as prescribed and monitor clients for any side effects or changes in condition. - Assist with meal preparation and ensure dietary needs are met. - Support clients with mobility and transfers, ensuring safety at all times. -...