Business Development

Location:
400 Avenue Sainte-Croix, Suite 10, Montreal, Quebec, H4N 3L4

Inspired by food? Committed to excellent service? So are we.

At Provigo, we are Food Lovers We are committed to our Colleagues and Customers and work hard to create a culture that allows us to be our authentic selves while working as a Team. We know that clear communication, collaboration and teamwork is the key to having a successful workplace.

We're looking for talented colleagues who are excited about providing an exceptional shopping experience for customers and delighting them every step of the way

Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
- The role of the Business Development & Training Specialist (BDTS) is to mentor and train store colleagues and management, to execute standards and processes as they relate to Home Meal Replacement (HMR) programs. The BDTS will ensure a national standard implementation of all programs and processes and will work closely with all partners to foster an environment of continuous improvement and best practice shared with a focus on improving the customer experience.
- Accountabilities- Build sales and profitability within HMR by delivering excellence through new programs & rollouts-
- Scheduling & training of programs to ensure programs are implemented according to accurate standards-
- Act as a Subject Matter Expert (SME) on all HMR programs-
- Conduct store visits and analyze department performance, develop action plans to address any gaps in performance or procedure. Partner with Store Managers and Assistant Store Managers on improving the performance of the store-
- Provide recommendations on recipes and trends to help build the customer experience-
- Work closely with all partners to champion an environment of continuous improvement and standard process sharing with a focus on improving customer experience-
- Ensure department adherence to company policies/procedures and consistent execution of format process and strategy with all food safety requirements in mind-
- Support store teams on action planning and follow up on prior feedback/action plans to ensure continuous program improvement-
- Partner and communicate new HMR programs to the Customer Experience Specialist (CES)-
- Provide partners with postmortems from events, seasonal programs, and BU initiatives to ensure key findings are collected and improvements are made for future initiatives.- Role Requirements- Must have culinary and retail food service experience-
- Expertise in food safety, preparation and servicing-
- Effective communication skills with a passion for training and development-
- The ability to facilitate, coach, train, assess, motivate, and evaluate employees in both a group as well as an individual setting-
- Retail leadership & management experience-
- Excellent problem solving, communication, organizational, facilitation, presentation, project management and interpersonal skills-
- Capable of running multiple concurrent projects-
- Strong change management skills-
- Demonstrated ability to make sound judgments and decisions-
- Ability to adapt positively to a changing environment and shifting priorities-
- Dedicated team player with self-discipline and motivation to work independently-
- Strong diagnostic analytical skills (Root cause analysis)-
- Daily travel to stores required within region-
- Fluency in French required for role based in QuebecSpécialiste au développement des affaires et à la formation, prêt à manger de la division Marché
- Le rôle du spécialiste au développement des affaires et à la formation est de guider et de former les collègues et l’équipe de direction des magasins afin d’exécuter les normes et les procédures relatives aux programmes du département Prêt à manger. Il axe ses efforts sur la mise en œuvre de tous les programmes et procédures selon une norme nationale et collabore étroitement avec tous les partenaires pour favoriser un environnement propice à l’amélioration continue et à la communication des pratiques exemplaires, particulièrement en vue d’améliorer l’expérience client.
- Responsabilités- Augmenter les ventes et la rentabilité au sein du Prêt à manger en offrant l’excellence grâce à de nouveaux programmes et déploiements.-
- Planifier et suivre les programmes de formation pour s’assurer qu’ils sont mis en œuvre conformément aux normes précises.-
- Agir en tant qu’expert en la matière pour tous les programmes du Prêt à manger.-
- Visiter les magasins et analyser le rendement des départements afin d’élaborer des plans d’action visant à combler toute lacune observée en matière de rendement ou de suivi de procédure. Travailler en partenariat avec les directeurs de magasin et les directeurs adjoints de magasin afin d’améliorer le rendement du magasin.-
- Offrir des recommandations sur les recettes et les tendances pour aider à amél