Customer Service Representative

1 day ago


Bowmanville, Canada Owasco RV Full time

Owasco RV Centre is looking for an: Energetic, Enthusiastic, Reliable & Self Motivated Customer Service Representative to join our team This is an opportunity to work for an exceptional company and enjoy the benefits of competitive pay and a great work environment.

Must be available: Monday-Saturday between the hours of 8:00am-5:00pm
- **Duties & Responsibilities**:_
- Help clients plan their dream RV Vacation
- Quoting RV Rentals
- Completes regular follow-ups to encourage RV Reservations
- Establishes and maintains good working relationships with customers to encourage repeat and referral business
- Takes the initiative to exceed customer satisfaction, even if it requires overcoming obstacles
- Ensures that each and every customer encounter is consistent
- Completing Rental Agreements
- Daily cash and credit card transactions
- when needed
- Completing orientations of RVs to clients during check out
- **Qualifications**:

- College or University education an asset
- The employer will provide all training
- German and/or Dutch Language Skills (as well as English) considered an asset.
- _**Skills**:_
- Excellent Customer Service Skills
- Proficient in Microsoft Office
- Proficient in Google Docs
- Computer skills
- Ability to learn quickly
- Ability to work under pressure
- Ability to handle conflict
- Solid organizational skills
- Ability to work with a team
- Willingness to learn
- Ability to work with limited supervision and able to see the job through
- Takes pride in work
- Motivated
- Valid Driver’s License and acceptable driving record
- Attention to detail a must
- Previous sales experience considered an asset but not required

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Work days:

- Monday to Friday
- Weekends as needed

**Experience**:

- sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person



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