Customer Service Representative

6 days ago

Bowmanville, Canada Phoenix A..M.D. International Full time

**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Perform general office duties
- Receive and log complaints

**Computer and Technology Knowledge**:

- Internet
- MS Excel
- MS Outlook
- MS Word

**Work Conditions and Physical Capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure

**Personal Suitability**:

- Punctuality
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player

**Workplace information**:

- Remote work available

**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits

**Long term benefits**:

- Group insurance benefits
- Life insurance
- Other benefits

**Other benefits**:

- Free parking available
- Learning/training paid by employer

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