Office Administrator and Receptionist

Blackbird Security Inc. is hiring an **Office Administrator & Receptionist** to join our Vancouver, BC headquarters team.

Blackbird Security Inc. is a leading security services provider founded in 2015, headquartered in Vancouver, BC. Committed to offering the professionalism of a large corporation while maintaining the flexibility and personal care of a small business, we specialize in customized physical security solutions, serving clients nationwide. Our dynamic and diverse head office team is continually growing, and we are excited to welcome a motivated and energetic Office Administrator to contribute to our vibrant workplace.

**Role Summary**

Join our dynamic team as the Office Administrator & Receptionist, where you’ll be at the heart of our Vancouver, BC headquarters. In this key role, you’ll ensure our office runs seamlessly, providing essential support to both our departments and the Executive Leadership team. If you’re a proactive, detail-oriented professional with a knack for organization and outstanding communication skills, this is your chance to shine. This full-time, in-office position reports directly to the Office and Administrative Manager. We’re looking for a people person who’s adaptable, outgoing, and a natural problem solver—ready to make a real impact in a lively and collaborative workplace.

**Responsibilities**:

- Oversee daily office operations, ensuring administrative processes are efficient and well-organized.
- Implement and maintain office policies and procedures to uphold order and efficiency.
- Support office engagement initiatives, enhance office aesthetics, and assist in organizing events.
- Assist in developing process documents and standard operating procedures.
- Conduct research on ad-hoc administrative tasks as required.
- Communicate effectively and professionally with clients when needed.
- Provide comprehensive support to staff and management, including handling correspondence, preparing documents, and assisting specific departments.
- Oversee kitchen management and maintain cleanliness.
- Assist with general office administration and coordinate ad-hoc projects.
- Liaise with building management to coordinate office maintenance and repairs.

**Job Requirements**
- Some post-secondary education.
- A minimum 2 year of customer service experience is required
- Technologically savvy with expertise in Microsoft Office and Google Workspace.
- Ability to learn and adapt to new software and systems quickly.
- Excellent written and verbal communication skills.
- Customer service-oriented with high attention to detail.
- Prior experience in administrative roles is a benefit, but not a requirement.
- Experience in the security industry is an asset, but not necessary.
- Preference will be given to bilingual applicants (French and English).
- Must be able to reliably commute to our Vancouver, BC office.
- **About Blackbird Security**_
- Joining Canada's fastest-growing National Security Company is not just a job - it's an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:_
- **Our Values**:_Our operations are guided by core values — Respect, Integrity, Teamwork, and Adaptability — which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved._
- **Personal and Professional Growth**:_ _We believe in investing in our employees' growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment_
- **National Presence**:_ _As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country._
- **Commitment to Community Betterment**:_ _Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community._
- **Reputation for Excellence**:_Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions._
- **Diverse Range of Clients**:_Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municip