Current jobs related to IT Support Specialist - Victoria - Sea to Sky Network Solutions

  • IT Service Support Specialist

    3 days ago

    Victoria, British Columbia, Canada BC Pension Corporation Full time

    Classification: Information Systems R24Reports to: Service Desk LeadSalary Range: $86,110.18 to $98,094.85 per annum (salary includes a 9.9% market adjustment)Union/Excluded: BCGEUSecurity Screening: RequiredJob Type: Regular full timeAdditional Info: An eligibility list to fill future vacancies may be established. Testing may be required. Lesser qualified...

  • Sales Support Specialist

    2 weeks ago

    Victoria, Canada ViVitro Labs Inc Full time

     is looking for a motivated, solutions-oriented Sales Support Specialist with proven experience in support and administration to join our expanding team in Victoria, BC. We are an internationally recognized and growing company that provides specialized test equipment solutions to facilitate medical device innovations in the cardiovascular field.Reporting to...

  • Technical Support Specialist

    1 week ago

    Victoria, Canada WELL Health Technologies Corp Full time

    **Entity**:WELL Health Technologies Corp. **Position**: Technical Support Specialist **Type**:Full Time Permanent **Location**:Vancouver, BC **Company Overview**: **Job Overview** A successful Technical Support Specialist enjoys making Clients happy. They do so by solving the client’s problems quickly, and by interacting with them in a pleasant,...

  • Caregiver Support Specialist

    6 days ago

    Victoria, Canada Engaged Full time

    **About Family Caregivers of British Columbia** Family Caregivers of British Columbia (FCBC) is a registered non-profit charity dedicated 100% to supporting family and friend caregivers. Our mission is to improve the quality of life for family caregivers through support, information, and education. We provide leadership to strengthen the voice of family...

  • IT Support Specialist

    2 weeks ago

    Victoria, BC, Canada VertiGIS GmbH Full time €60,000 - €65,000

    Position OverviewThe IT Support Specialist provides day-to-day technical support for approximately 90 employees in the Canadian region. This role handles Tier 1 and Tier 2 support requests, manages workstation setups and deployments, assists with networking and system troubleshooting, and supports local execution of global IT processes.This role is the...

  • IT Support Specialist

    2 weeks ago

    Victoria, BC, Canada VertiGIS GmbH Full time €60,000 - €65,000

    Position OverviewThe IT Support Specialist provides day-to-day technical support for approximately 90 employees in the Canadian region. This role handles Tier 1 and Tier 2 support requests, manages workstation setups and deployments, assists with networking and system troubleshooting, and supports local execution of global IT processes.This role is the...

  • IT Support Specialist

    2 weeks ago

    Victoria, Canada VertiGIS Ltd. Full time

    The IT Support Specialist provides day-to-day technical support for approximately 90 employees in the Canadian region. This role handles Tier 1 and Tier 2 support requests, manages workstation setups and deployments, assists with networking and system troubleshooting, and supports local execution of global IT processes. This role is the primary hands-on IT...

  • Client Support Specialist

    2 weeks ago

    Victoria, Canada Aluula Composites Full time

    **About Us**: With explosive year-over-year growth and bold expansion plans, ALUULA is building a team ready to lead the next frontier in high-performance têxtiles. If you’re driven by challenges, passionate about innovation, and eager to shape the future of a disruptive brand, we want to meet you. Join us in pushing boundaries and enabling people to go...

  • Quality Support Team Specialist

    2 weeks ago

    Victoria, Canada Insight Global Full time

    Quality Team Support Specialist 12 months contract – high possibility of extension Location: Victoria, BC – required to work five times a week onsite at the dockyard. We are seeking a specialist to support a large defense company’s shipbuilding portfolio in Victoria. The role involves technical documentation, ensuring all requirements are met for the...

  • Technical Support Specialist

    2 weeks ago

    Victoria, Canada Checkfront Full time

    **About Us** Join the adventure and innovate with a talented team that’s pushing the capabilities of experience management! Empower thousands of tour and activity operators. Join one of North America's top SaaS growth companies. Recently, we have merged with two other leading booking software companies, bringing our combined customer total to...

IT Support Specialist

3 weeks ago

Victoria, Canada Sea to Sky Network Solutions Full time

**About Us**

Sea to Sky is a leading Managed Service Provider based in Vancouver, working with a cross section of businesses, municipalities, and communities across British Columbia.

We are a small team of fantastic people, providing the best IT Support possible to the best customers in the city (and beyond). We work hard, we have fun, and we're growing - so we want to meet you

**The Role**

Due to growth, we are adding a Managed Services Specialist to our team. This is primarily a remote/WFH position in Victoria, BC (or closely surrounding areas). Although you won't be in the office, you will be required to provide onsite support to our customers in the Greater Victoria area on an as-needed basis. When you are not onsite in Victoria, you will be remotely assisting our clients across BC.

We are a cloud-first shop, and you'll be working with a variety of cloud based and virtualization technologies.

Previous experience with an MSP would be a strong asset, alongside experience using MSP tools such as RMM & PSA, AV & MDR, backup solutions, etc.

Our team typically works Monday to Friday with flexible start times.

**Requirements**:

- A minimum of 3-5 years of IT Support experience in an MSP (or similar support role)
- BCIT diploma or degree in Computing & Information Technology (TSP, NAT), or equivalent level of Industry Certifications & Work Experience
- Exceptional Desktop Support and Troubleshooting skills - Windows OS
- Exceptional Customer Service and Communication Skills (Written and Verbal)
- Experience working with Microsoft 365 Admin Centres (Exchange, Security, Azure)
- Sound experience using Active Directory, Azure AD Connect, and Group Policy
- Understanding of basic Networking and Remote Access concepts (WAN/LAN, DHCP, DNS, VPN, etc)
- Experience working with Network Switches, Firewalls and Wireless Access Points
- Experience working with PSA and RMM tools
- Windows Server troubleshooting experience
- Understanding of Backup and Disaster Recovery, and Virtualization technologies
- Clean driving record and valid BC license

**Technical Skills - Nice to Have**:

- Experience with hosted phone systems (ie. RingCentral)
- Thorough firewall/ network security knowledge
- Strong Virtualization experience
- Microsoft Certifications (ie. MCSA, Microsoft 365 Administrator, Microsoft Azure Administrator, etc)
- Networking Certifications (ie. CCNA, CompTIA Network+, etc)

**Why Work with Us?**

At Sea to Sky, we firmly believe our employees are our biggest asset. We value contribution and want to ensure a real work-life balance. We're also a certified Living Wage BC employer - meaning every Sea to Sky employee is paid at least a minimum salary that allows them to support a family.

Some of the perks of working here include:

- An internal peer recognition program - award your colleagues for work well done and be rewarded in return
- Vacation time + sick days
- Full medical and dental benefits, including 100% prescription drug coverage
- RRSP contribution matching
- Annual cost-of-living salary adjustment, pegged to inflation
- An iPhone for business & personal use
- Business/Casual dress code + optional branded shirts/jackets supplied
- Kitchen stocked with premium coffee, premium espresso machine, pop, and a variety of snacks
- Your choice of cake on your birthday
- Reimbursement for training and certification courses
- Paid employee referral bonuses
- And more