Team Lead

5 days ago

Coquitlam, Canada Activate Games Full time

**#Enter the Game - Activate, coming soon to Coquitlam**

The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit to Activate and to oversee all staff on shift, providing them with guidance and assistance as needed. They have overall expectations to lead by example, model behaviours around attendance, attitude, and attention to detail.

**The Duties and Responsibilities**:

- Customer and Store Operations_
- Responsible to perform overrides at check-in, completing daily cash out sheets accurately, creating and receiving invoices, and taking payments
- Resolve customer complaints and escalate to the Store Leader as required
- Effective communication to their team and customers of the status of the facility including each room to ensure the best customer experience
- Aware of all Activate Programs, ensure they are applied in compliance with company standards
- People Leadership_
- Train new employees, lead with knowledge, maintaining a key focus on customer success
- Coach and foster relationships with incoming potential customers, existing employees and management
- Oversee staff and delegate tasks; supporting them throughout the scheduled shift
- Facilitate solution minded processes for customer questions, complaints and issues, lead and emulate Activate values
- Maintenance and Inventory_
- Understand and assess maintenance requirements related to inventory management and componentry
- Maintain the rooms by delegating cleaning, painting, and any required maintenance
- Receive, track, and maintain inventory for all maintenance, merchandise, and vending products and communicate needs to the Store Leader
- Identify maintenance needs and work with Store Leader on provisioning appointments when necessary, keep updated and accurate notes of related activities

**The Qualifications**:

- 1-2 years of previous experience in a similar role is preferred
- Must be able to work day/evening/weekend shifts
- Proficiency in MS Office and related software
- Strength in engaging customer relations
- Proficient in the use of hand and power tools
- Demonstrated collaborator and able to work with teams
- Ability to work various shifts starting as early as 8 a.m. and ending at 1 a.m. is required
- Previous experience overseeing a team of 10+ is an asset

**The Perks**:
✔️Competitive wage

✔️Benefits package

✔️Paid time off

✔️Casual dress

✔️Employee discount

✔️Fun and dynamic work environment

✔️On-site parking

**_Successful completion of a criminal record check is a condition of employment for this position._**

ZipRecruiter

  • Team Lead

    3 days ago

    Coquitlam, Canada Activate Games Full time

    **Enter the Game!** Are you looking to be a part of something **brand new**? Are you looking to be part of a company that combines **FUN **and **GAMES**? Raise your hand if that’s you! **About Activate**: Activate is a tech-gaming company known for creating Canada’s first full-scale interactive gaming facility. We take entertainment into the future by...

  • Team Lead

    3 days ago

    Coquitlam, British Columbia, Canada Reitmans (Canada) LtéeLtd Full time

    Company Description With over 230 stores across the country, Reitmans is leading Canadian women's fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a job...

  • Team Lead

    5 days ago

    Coquitlam, British Columbia, Canada Activate Games Full time

    #EnterTheGameActivate is a technology company building interactive gaming facilities across Canada, US, and into global markets. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. To learn more about us, click here and follow us on Instagram and Facebook @activategames. The Team...

  • Warehouse Team Lead

    1 day ago

    Coquitlam, Canada Convoy Supply Full time

    **Warehouse Team Lead - Afternoon Shift** If you know anything about the construction business, then you know that getting the right products to the right site, on-time and safely, are the benchmarks of success. Our Warehouse staff are an important part of distributing our products. It is both challenging AND rewarding work. We are Team Convoy, and we want...

  • Team Lead

    5 days ago

    Coquitlam, Canada Activate Games Full time

    **#Enter the Game** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our team with the addition of a Team Lead. The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their...

  • Afternoon Production Team Lead

    7 days ago

    Coquitlam, Canada the pastrybox Full time

    We are looking for a motivated and organized **Afternoon Production Team Lead** to oversee operations across multiple production lines at The Pastry Box. In this role, you will lead and support production staff, ensure quality standards are met, maintain efficiency, and uphold safety protocols. You will be responsible for coordinating workflow, monitoring...

  • Team Lead

    1 week ago

    Coquitlam, Canada Activate Games Full time

    **#Enter the Game - Activate, coming soon to Port Coquitlam!** The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit to Activate and to oversee all staff on shift, providing them with guidance and assistance as needed. They have overall...

  • Personal Shopper, Team Lead

    5 days ago

    Coquitlam, Canada Save-On-Foods Full time

    With a team of 22,000 of the world’s best grocers at more than 180 stores from B.C. to Manitoba, Save-On-Foods is one of BC’s Top Employers, B.C.’s Most Loved Brand, and a great place to grow your career. Our legacy of outstanding value and customer service dates back more than 100 years and continues in every community we serve, every day. At...

  • Lenscrafters - Team Lead

    4 weeks ago

    Coquitlam, Canada ESSILORLUXOTTICA GROUP Full time

    Overview Requisition ID: Store #: LensCraftersPosition: Part-TimeTotal Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We have a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because...

  • LensCrafters - Team Lead

    3 weeks ago

    Coquitlam, Canada Luxottica Full time

    LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards...