Operations Coordinator

3 days ago

Winnipeg, Canada ServiceMaster Disaster Restoration of Winnipeg North Full time

At ServiceMaster, we know that behind every job is a homeowner going through a difficult situation. That’s why we’re committed not just to restoring properties, but to making the process as smooth and reassuring as possible—for both our clients and our team.

We’re currently looking for a compassionate, detail-oriented, and highly organized **Operations Coordinator** to support our production teams. This newly created role is designed to improve job scheduling, ensure compliance, and help deliver a consistently positive experience for our clients and partners. You’ll work closely with various teams to keep jobs on track, identify roadblocks early, and ensure clear communication across the board.

**Key Responsibilities**
- Coordinate daily job scheduling across departments, ensuring the right teams and resources are in place
- Monitor job progress and step in to resolve scheduling challenges
- Support internal compliance processes and maintain required documentation
- Help standardize workflows that make life easier for both field staff and customers
- Assist with reporting and data tracking to support continuous improvement
- Act as a central point of contact to ensure projects move smoothly and client expectations are met
- Support our goal of making every homeowner interaction a respectful and professional one

**What You Bring**
- 2+ years of experience in an operations, scheduling, or coordination role—preferably in restoration, construction, or a fast-paced service environment
- Strong communication skills, with a calm and professional demeanor under pressure
- Excellent organizational and problem-solving abilities
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Familiarity with job tracking or project management software is an asset
- Experience with CoreLogic systems is a strong asset
- Understanding of restoration industry standards and terminology is a plus

**What We Offer**
- A supportive and collaborative work culture
- A chance to make a real difference in people’s lives during difficult times
- Opportunities for growth and professional development
- Competitive compensation and benefits

**How to Apply**

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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