Coordinator Bylaw Operations

Job Profile   Under the direction of the Manager of Licensing & Bylaw Enforcement Division (LBE), the Coordinator By-Law Operations is responsible for the leadership and planning, development, implementation, and monitoring of by-law enforcement, compliance, and remediation processes and systems. The results oriented Coordinator is accountable for the efficient and effective delivery of a wide range of regulatory by-laws established by the City. These by-laws include for example, vacant building, neighbourhood livability, business licensing, vegetation control, zoning etc. The Coordinator provides leadership in the development and execution of Divisional operational guidelines, compliance programs, workplace safety and health practices, respectful workplace principles and practices, and performance measurement systems. The Coordinator is also responsible for implementing revenue recovery systems and operations according to Council direction.The Coordinator is the Division expert with respect to knowledge and interpretation of relevant by-laws and legislation and provides strong critical thinking and problem solving expertise when dealing with difficult/challenging by-law compliance situations.As a member of the Division Management Team, the Coordinator participates and provides expertise in the design and implementation of effective municipal policies and procedures related to the management of The City of Winnipeg’s community by-law inspection programming, the over-all planning and delivery of LBE Branch Services and acts for the Manager as required.As the Coordinator Bylaw Operations, your duties will include: Be responsible for the direction, operation, leadership and performance of the By-Law Enforcement Branch, all inspection/enforcement services, clerical support and remediation services. Develop, maintain, and promote systems that ensure the Branch/Unit acts in accordance with all relevant legislation. Liaise with community and customer groups to facilitate service improvements. Consult and advise community stakeholders, Police, other regulatory agencies, and interest groups regarding existing by-laws and partnering enforcement initiatives. As a member of the Divisional Management Team, participates in the overall planning and delivery of Licensing & By-Law EnforcementYour education and qualifications include: University Degree in commerce, business administration, or a related field. A Master's Degree in Business Administration or Public Administration would be an asset. A minimum of five years related work experience, of which three years must be in a Police, Bylaw or regulatory environment. A minimum of two years of direct supervisory experience in a regulatory environment. Demonstrated leadership, managerial and organizational abilities. Demonstrated analytical and decision-making abilities. Demonstrated working knowledge of enforcement methodology and legal process. Demonstrated ability to work effectively as a member of a management team in a political and public management environment. Applied knowledge of new public management principles, alternative service delivery approaches and business and strategic planning processes. Strong interpersonal skills including oral and written communication, public presentation and formal report writing capabilities, facilitation, collaboration and team building skills. Ability to convey the division’s role as a regulatory agency to affected parties in an appropriate and tactful manner. Demonstrated ability to interpret, administer and enforce regulatory requirements, and by-laws. Demonstrated experience working with human resource management systems, including a working knowledge of Collective Agreements. Ability to operate a personal computer and use various software applications. Working knowledge of information technology applications, especially records management and data-base management. Working knowledge of The Winnipeg Charter, Neighbourhood Liveability By-law, Vacant Building By-law, as well as zoning and business licensing standards By-laws enforced by the Branch. Demonstrated interest and skills in promoting and developing improved work processes and policies to enable improved customer service. Demonstrated ability to exercise sound judgment. Demonstrated ability to make sound business decisions. Motivated to achieve results. Ability to meet deadlines and work in a stressful environment.*IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.