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Club Associate/receptionist

2 weeks ago

Aurora, Canada Reset Wellness Club Full time

_**This position is PART -TIME, 3 EVENINGS PER WEEK (5pm
- 8pm)**_

Club Associates at Reset Wellness are passionate about wellness and play a key role in supporting our boutique brand in Aurora.

This role requires an outgoing personality, strong work ethic and attention to detail, and the ability to independently oversee daily operations while building positive relationships with clients in a fast paced high end wellness environment.

**Experience Requirements**:

- 2+ years in a client-facing customer service role (experience in gyms, wellness clubs, or med spa valued).
- Experience in a wellness or fitness field role ideal
- aligning with our philosophies on health
- Sales experience required (to sell memberships, packages and services)
- Strong sales skills: ability to build rapport, identify needs, and communicate service value.
- Strong time management and multitasking abilities

**Essential Duties**:

- Provide exceptional guest experiences by explaining services, answering questions, booking appointments and building relationships with guests with a positive and outgoing attitude.
- Handle reception duties, including booking appointments, greeting guests, and processing payments.
- Proven skills to sell services, packages and memberships, aligning with Reset's philosophy.
- Maintain club aesthetics with cleaning and preparing treatment rooms for each appointment with a high degree of attention to detail

**Core Skills**:

- Outgoing, friendly personality with customer-facing sales experience.
- Ability to work independently and efficiently.
- Strong attention to detail and commitment to maintaining cleaning standards.
- Excellent multitasking and time management skills.
- Proven ability to work independently

**PHYSICAL REQUIREMENTS/ENVIRONMENT**:

- Frequent cleaning requirements, including cleaning treatment room, vacuuming, laundry, and general cleaning with a high degree of care
- Ability to work in a fast paced environment
- Lifting, crouching, twisting Etc.
- Daily use of cleaning and water chemicals

**Job Type**: Part-time

Pay: From $19.00 per hour

**Benefits**:

- On-site parking
- Store discount
- Wellness program

**Experience**:

- Customer service: 2 years (required)

Work Location: In person