Coordinator Performing Arts Marketing

Job Description:
**JOB TITLE**:Coordinator, Performing Arts Marketing

**DEPARTMENT**:Corporate Support Services

**POSTING NUMBER**:106483

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Temporary 18 months

**HOURS OF WORK**:40-hour workweek

**LOCATION: Hybrid** Model*- when working onsite, you will report to the location of City Hall.

**SALARY GRADE**:5

**HIRING SALARY RANGE**:$86,091.00 - $96,853.00 per annum

**MAXIMUM OF SALARY RANGE**:$107,614.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:January 2, 2025

**CLOSING DATE**:January 16, 2025

**AREA OF RESPONSIBILITY**:
Performing Arts at the City of Brampton is a highly visible municipal portfolio that supports the City’s strategy to provide innovative, creative, high-quality arts, culture and entertainment to its residents and to stimulate economic and community development through creative placemaking. The purpose of this position is to take lead responsibility for marketing, sales, and communications for Performing Arts at the City of Brampton in order to increase audiences, hit targets, and promote the City’s Performing Arts brands (primarily comprised of The Rose Theatre and Garden Square) to its fullest.

Reporting to the Supervisor, Marketing & Digital Media, this position is also responsible for providing detailed analysis and insight into campaigns to help inform future strategy and for conducting regular and ongoing audience research to be shared across the Performing Arts department to inform decision making.

**Liaise with stakeholders.** Maintain external networks and keep abreast of arts, culture and entertainment marketing best practices. Build and maintain relationships with local community organizations, media, municipal staff, the province and other related sector organizations as appropriate. Prepare and distribute communications about Brampton’s Performing Arts. Develop and monitor customer surveys and respond to escalated customer concerns.

**Staff Scheduling and Work Allocation.** Ensure proper scheduling and assignment of full-time and part-time staff duties, with attention paid to peak periods and show-by-show customer service needs. Create and monitor workplace standards for all roles. Provide task assistance and create a healthy team environment. Make certain staff have information, training to meet customer expectations and to comply with all City Human Resource and legislated (i.e. Health & Safety) regulations. Recruit, oversee and provide staff performance evaluations.

**Administrative and financial duties.** Provide daily supervision of all delivery aspects of marketing support. Prepare and manage budget expenditures and revenues for the Marketing section. Develop and report on KPIs in conjunction with management. Ensure all Health & Safety regulations are being met, and that procedures, documentation (i.e. WHMIS) and supplies are in good order.

Other duties as assigned.

**SELECTION CRITERIA**:
**EDUCATION**:

- Post-secondary degree or diploma in Marketing or related field

**EXPERIENCE**:

- 3 to 5 years related experience in marketing, public relations, communications (in entertainment or leisure industry an asset)
- Experience using research to develop sound media strategies, promotional plans and concepts
- Experience recruiting and supervising full-time and part-time staff; ability to lead in a team environment that is unionized

**OTHER SKILLS AND ASSETS**:

- Customer service orientation
- Established relationships with cultural agencies an asset
- Superior written and verbal communication skills in English
- Computer proficiency in MicroSoft office; other desktop publishing packages an asset
- Experience in working with audience databases
- Experience in working with third party advertisers and media agencies.

**Mandatory Requirements**
- Flexibility to work irregular hours, including evenings and weekends
- **_Various tests and/or exams may be administered as part of the selection criteria._

**#LI-Hybrid**

**Interview: Our** recruitment process may be completed with video conference technology.

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