Internal Service Advisor

2 weeks ago

Vancouver, Canada Porsche Centre Vancouver Full time

Do you aspire to be part of Canada's foremost Automotive Group? If the answer is affirmative, the Dilawri Lifestyle stands at your service Presently, an opening for the role of **Internal **Service Advisor** exists at **Porsche Centre Vancouver**.

As an Internal Service Advisor, you will operate under the tutelage of the Assistant Service Manager. Your task will be to provide expeditious, methodical, and comprehensive communication with the Used Car Sales Manager, Assistant Service Manager, and technicians. You will accurately gather all pertinent information relating to repair orders, explain the proposed work, obtain the necessary authorization for all essential services, and ensure that all pre-owned vehicles receive prompt attention, leading to increased sales. The writing and invoicing of internal new car pre-delivery inspection repair orders are also integral aspects of the Internal Service Advisor's position.

**Key duties and responsibilities include**:

- Ensuring that all internal vehicles move smoothly through the shop and attain a ready-for-sale status in a timely manner.
- Interacting respectfully and tactfully with all colleagues.
- Addressing internal concerns or misunderstandings professionally.
- Ensuring that all documentation is duly completed within the stated timeframe.
- Verifying pre-authorization costs, parts availability, and invoicing.
- Monitoring repair orders from initiation to conclusion and updating the Used Car Manager, Dispatch, and Technician on the progress made utilizing Rapid Recon software.

**Benefits of the Dilawri Lifestyle**:

- First-hand tutelage from top automotive industry leaders.
- A dynamic and innovative work environment.
- Employee discounts on vehicle purchases or leases.
- Employee discounts on service and parts.
- Synergies for career growth.
- Competitive compensation and comprehensive benefit package.
- Exclusive Dilawri offers.
- A genuine family-style company culture.

**The Dilawri Group of Companies** possesses Canada's largest automotive group with over 75 franchised dealerships representing more than 35 automotive brands in Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Since the Dilawri family took over the company in 1985, they have been managing it privately, and the company is continuously expanding its foothold in Canada, leveraging its history of exceptional achievement in the automotive industry. With over 4,000 staff members, Dilawri Group of Companies is pleased to offer exceptional products and customer service in every dealership.

Beyond leading the automotive industry, the Dilawri Group of Companies is also a trailblazer in philanthropy within the communities it serves. Established in 2002, the Dilawri Foundation has contributed millions of dollars to different charitable causes throughout Canada.

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