International Advisor

LaSalle College Vancouver is part of the LCI Education Network which is present on 5 continents and has 23 post-secondary campuses and approximately 3,000 employees who support more than 17,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures it works with.

LaSalle College Vancouver offers a variety of design-based programs that respond to professional demands. Thanks to our reputation and continuous industry involvement, our experienced and dynamic teachers are passionate about providing world class instruction - both theoretical and practical - to our students.

**International Student Advisor
LaSalle College Vancouver is part of the LCI Education Network, which is present on five continents and has 23 post-secondary campuses and approximately 3,000 employees who support more than 17,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures with which it works.

LaSalle College Vancouver offers a variety of design-based programs that respond to professional demands. Thanks to our reputation and continuous industry involvement, our experienced and dynamic teachers are passionate about providing world-class instruction - both theoretical and practical - to our students.

**Position Summary:
Reporting to the Chief Academic Officer, the incumbent is responsible for sustaining an environment of academic and professional excellence for international students. He/she is also responsible for supporting student life and learning through student advocacy, academic coaching, customer service, campus and community referrals and institutional outreach. The International Student Advisor also works closely with all campus departments to support student wellness, success, and retention.

**Key Job Responsibilities:
- Maintain direct contact with student advisees. This includes meeting with individual as well as small groups of on-ground and online students on an ongoing basis to build rapport, identify barriers to success, set goals and develop action plans for academic success
- Provide proactive and timely outreach, referrals and intervention with student population through a variety of communication methods
- Develop processes, programs, activities or workshops to support student cohorts such as new students, online/E-Learning students, students on academic warning, and honours students
- Work with the Academics Team to understand, monitor and convey all aspects of curriculum, sequencing, academic status, registration and college policies and procedures for students
- Work closely with Academics Team regarding curriculum updates, scheduling, student concerns and needs. Collaborate with faculty regarding student concerns, student progress and course content
- Works closely with other departments such as Student Life, Counseling Services and accommodations to ensure student wellness, and access to services
- Support curricular and co-curricular involvement through referral, participation and advertisement of available opportunities to on-ground and online students
- Participate in new student orientation programs
- Track statistics and ensure proper file documentation
- Participate in, and support all, key departmental operations, departmental meetings, strategic planning and program assessment.
- Understand and monitor institutional benchmarks and support all retention endeavors
- Perform other related duties, as assigned

**Key Relationships:
- President, LaSalle College Vancouver
- Chief Academic Officer
- College Leadership Team
- Other Advisors and Program directors
- Student Life and Services team members

**Job Requirements**:
Knowledge:

- Bachelor’s degree in Education, Fine Arts, Psychology, Social Work or related field.
- One to three years’ experience working in a student advising role, preferably in a post-secondary institution
- Understand current trends in Academic Advising and Higher Education
- Experience in Higher Education is an asset

**Skills**:
- MS Office skills and comfortable utilizing a variety of IT systems including, but not limited to, an intranet, databases, student information systems and HR systems.
- Superior organizational and problem-solving skills
- Excellent oral and written communication skills
- Strong interpersonal skills, including an exceptional level of teamwork
- Mathematical skills to a sufficient level to support working with numbers

Abilities and Attributes:

- Empathetic, with knowledge and understanding for international student needs
- Customer service mentality with a special focus on student success and wellbeing
- Proactive with a ‘make it happen’ attitude
- Exceptiona