Supply Chain Manager

2 weeks ago


Surrey, Canada Mercana Full time

**COMPANY**

Mercana is one of North America’s leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting and home decor accessories.

**OVERVIEW**

The Supply Chain Manager, reporting directly to the Vice President, is responsible for the overall Mercana supply chain including demand management, order management, supply chain/production management, inventory management, and vendor management. Leading the overall Supply Chain team, the manager delegates tasks and responsibilities and works cross-functionally to ensure on-time, right quantity of inventory. This role requires strategic thinking, strong leadership, excellent technical skills and the ability to optimize processes to ensure efficient operations and inventory management.

**RESPONSIBILITIES**

1. Order Management / Purchasing:

- Analyze item demand and utilize tools and established methodology to determine order quantities and production completion and delivery dates for Mercana merchandise.
- Monitor production dates, lead times, supplier performance, prices, costs and MOQs to flag and adjust purchase plans as needed.
- Utilize principles of continuous improvement to optimize purchasing plans and methodology for in-stock and inventory turns.

2. Demand Planning:

- Develops a statistical item level demand plan.
- Incorporates merchant and business stakeholder developed forecasts into purchasing and inventory management model.

3. Supply Chain / Production Management:

- Manage the supply chain team (including the domestic and overseas teams) to drive accurate delivery dates and improve on-time delivery.
- Ensure all factories can meet supply plan needs and flag any potential concerns or constraints to stakeholders.

4. Inventory Management:

- Monitor warehouse capacity, transfer/balancing of inventory, safety stock, and overall inventory $ OH.
- Manage distressed inventory, collaborating with merchandising and sales to find solutions.
- Monitor sales, MOQs, and inventory levels to optimize inventory planning.
- Collaborate with internal stakeholders (Product, Sales, Merchandising, Leadership) to assist with product launches, development, assortment needs, and product life cycle management.
- Work with Product Management and other key stakeholders to decide initial (First Mass) and sample quantities for all products in development.

5. Vendor Management:

- Monitor factory lead times, production completion dates, quality concerns, days late, and overall performance of all factories.
- Strengthen strategic partnerships with key manufacturers through collaboration with country representatives.

**KEY PERFORMANCE INDICATORS**:

- Inventory Turns: Achieve targeted inventory levels relative to sales.
- In-Stock: Meet targets for inventory availability.
- Forecast Accuracy: Maintaining a highly accurate demand plan.
- Factory Performance: Achieve factory performance standards (lead times, production, lateness, other performance metrics).

**QUALIFICATIONS**:

- Bachelor's degree in supply chain management, Logistics, Business Administration, or related field; MBA or other advanced qualification preferred.
- Advanced data management skills in excel, PowerBI, and data analytics toolsets including KNIME
- Proven experience in supply chain management, with 3+ years of progressive leadership experience.
- Strong analytical skills and the ability to utilize data to drive decision-making and process optimization.
- Excellent leadership and communication skills, with the ability to collaborate effectively across departments and with external partners.
- Proficiency in supply chain management software and tools.
- Strong negotiation and vendor management skills.

Mercana values working together. This job is primarily located in Mercana's office with occassional remote work options available.


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