Program Enablement Manager

1 week ago

Québec, Canada Plusgrade Full time

Plusgrade is an award-winning technology company at the forefront of ancillary revenue and merchandising in the global travel industry. As the market-leading provider in its category of upsell solutions, Plusgrade is generating billions of dollars of new revenue opportunity and powering leading travel suppliers in more than 50 countries. Honored with the prestigious Deloitte Technology Leadership award as a global leader in its sector, Plusgrade is also consistently recognized as one of North America’s fastest-growing technology companies in the annual Deloitte Technology Fast 50 and Fast 500 awards.

Plusgrade is headquartered in Montreal with offices in Toronto, New York and Singapore.

**Role**

As a Program Enablement Manager at Plusgrade, you’re pivotal to identifying and managing growth and optimization opportunities within our partner’s portfolios to ensure rapid enablement of our programs. You’ll achieve this by executing our go-to-market strategies and ensuring meaningful alignment, coordination and collaboration and across the commercial, product and marketing teams.

**Responsibilities**:
Reporting to the Director, Partner Enablement, you’ll be responsible for:

- Liaising with internal stakeholders to ensure we’re organized and moving together to achieve our revenue targets through new product launches and existing product optimization.
- Working closely with internal stakeholders to maintain and manage a single source of truth to easily identify product and feature gaps across existing portfolio.
- Providing training, resources and ongoing support to Partner Success Managers to enable them to onboard partners to each new program efficiently and effectively.
- Managing a process to ensure that Partner Success Managers are sharing and utilizing best practices.
- Communicating and ensuring that we have internal resources to support new product launches and initiatives.
- Aligning go-to-market calendars with product roadmaps and ensuring that we’re hitting internal timelines.
- Strategizing with Product Managers to manage partner feedback as well as pilot programs.

**Qualifications**
- 2-3 years minimum of project management experience
- Organization, communication, follow up
- Salesforce, Jira, Confluence, SQL experience is an asset
- Technology SaaS companies

**Benefits and Perks**

We want Plusgraders to feel taken care of while they do their best work, so here are some of the perks they enjoy:
\uD83C\uDFE6RRSP Matching

\uD83C\uDFE5Comprehensive health plans

\uD83D\uDCC5Unlimited PTO

✈️Annual upgrade credit

\uD83C\uDFCB️‍ ️Annual physical wellness credit

\uD83E\uDDD8Annual mental wellness credit

\uD83D\uDCCDFlexibility to work remotely

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