Program Manager

The Company
SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities.
Founded by industry veterans in 2012, we've grown from a profitable startup to a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success—achieving 100% customer reference ability.
Backed by strategic investment from Norwest Venture Partners since 2023, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join us in transforming an essential industry that powers communities across the Americas.
The Role
As a Program Manager in SpryPoint's Portfolio 1 practice, you will lead the planning, coordination, and execution of multi-project programs that modernize utility operations and enhance customer experiences. Your expertise in program oversight, stakeholder alignment, and enterprise-level execution will ensure successful delivery across complex CIS and utility modernization initiatives.
Portfolio 1 Role: The ideal candidate brings proven CIS Utilities implementation experience and a comprehensive understanding of the meter-to-cash lifecycle - from meter data management through billing, payments, and revenue assurance. This role will oversee cross-functional delivery, coordinate with third-party vendors, and drive successful solution integration across the utility ecosystem. Strong leadership, communication, and program governance skills are essential for guiding projects to successful completion.
Please see our additional postings for other PM opportunities.
Travel: 30-50% travel across North America required. Must be able to travel between the US and Canada without restrictions. Your impact:

• Lead program planning, coordination, and execution across multiple projects, ensuring alignment with business objectives and on-time delivery
• Establish overall strategy for program execution, including resourcing, communications, and governance
• Proactively identify risks, interdependencies, and issues across projects, and work with teams to mitigate them effectively
• Own financial oversight of the program, including budgets, forecasts, and reporting
• Communicate effectively with stakeholders at all levels—internal teams, clients, and executives—ensuring alignment with program goals
• Ensure adherence to internal processes and policies to promote consistency, accountability, and best practices across projects
• Collaborate closely with cross-functional teams, including project managers, solutions architects, and implementation specialists, to achieve program objectives
• Monitor program health, progress, and performance metrics, providing regular updates to executive leadership.

Your background includes:

• 5+ years managing large-scale, multi-project programs from the vendor or system integrator side
• Multi-million-dollar program leadership with enterprise utility clients
• Cross-functional team management across technical, business, and regulatory workstreams
• Executive stakeholder management and presentation experience
• Experience leading programs with 12-24 month project lifecycles

Essential requirements:

• Bachelor's degree in Engineering, Business, or related field
• PMP or equivalent program/project management certification
• Enterprise program management experience with multi-project oversight
• Utility industry expertise, including regulatory compliance and multi-commodity experience
• Cross-border projects – must be able to travel between the US and Canada without restrictions
  

Technical expertise:

• Enterprise CIS platforms – experience with complex implementation environments
• Collaboration and productivity tools – Google Suite, Microsoft Office, and others
• Program and project management tools – experience with web-based Portfolio/Project Product Management platforms
• Both traditional and agile program/project management methodologies

Join a company where your CIS expertise drives meaningful change in how utilities serve their communities. SpryPoint's rapid growth means clear advancement opportunities, competitive compensation, and the chance to shape the future of utility operations.
Expect More From Your Career at SpryPoint
Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours Competitive Total Rewards - Comprehensive compensation package that grows with you Complete Setup - MacBook + $500 to create your ideal home workspace Total Wellness - Health, dental, vision, and life insurance from day one Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days Future Security - RRSP (Canada) and 401k (US) matching programs Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program Team Connection - Annual company events and team offsites that bring us together
Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a formal background check and identity verification as a part of our SOC 2 compliance procedures.
Equal Opportunity & Inclusion SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.
Accommodations Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

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