Grief and Bereavement Care Coordinator

Scarborough Centre for Healthy Communities (SCHC) is dedicated to providing accessible, equitable, and transformational health and social service choices for the well-being of Scarborough's diverse communities. We cultivate vital community services by promoting healthy lifestyles while delivering a comprehensive range of culturally competent health and social services programming. Our I2CARE values ensure that we, as a work community, treat all with, inclusivity, innovation, collaboration, accessibility respect and equity.

As an employer, we strive for excellence as a workplace and are committed to building a workforce that enhances our capacity to meet the needs of the diverse communities we serve.

We are currently looking to hire a:
Medical Secretary - Community Health Centre 1 - Full Time, 3 Month Contract (35 hours per week)

**Reporting To**:Primary Care Manager

Purpose:
The Medical Secretary will provide organizational medical secretarial support for clinical and allied health staff within the Community Health Program. S/he will greet all callers and visitors, take messages, provide accurate information regarding internal programs and services, external resources, and will link the person to appropriate internal and external personnel who can respond best to inquiries.

Scope and Accountability:
The Medical Secretary’s key role will be maintaining the overall welcoming tone of the reception area and responds effectively to problems that arise. In addition, s/he will cancel, book or rebook appointments and provide general administrative support. The Medical Secretary will be required to open and close the building at times, following relevant security procedures. As the first point of contact in the organization, s/he must be sensitive to the barriers that many individuals face when accessing health care services.

Key areas of responsibility:

- Organize and maintain clinical filing system (electronic and manual).
- Schedule client appointments and specialist and diagnostic appointments as required.
- Update resource and referral directory in PSS.
- Scan and file reports into EMR charts as they arrive.
- Fax, photocopy, scan, and file referrals.
- Assist with administrative day to day operations.
- Perform other duties as assigned that are reasonable within the scope of the job.

Educational and/or Professional Qualifications:

- Office Administration - Medical Certificate or equivalent attained from an accredited university or college.
- Canadian Medical Secretary Designation preferred.
- Current Level C CPR certification from a recognized provider.

Level of Experience:

- Three to five years medical secretary experience in a Community Health Centre or health provider office.

Skills and Attributes:

- Demonstrated knowledge, skills and abilities in medical administration.
- Excellent written/verbal communication and interpersonal skills.
- Oral and/or written fluency in Mandarin and Cantonese or Spanish relevant to providing service in the role is considered an asset.
- Demonstrate problem solving, conflict management and time management skills
- Proficiency working with computers and medical software programs, i.e., EMR - PSS/word software programs.
- Experience with computerized Ontario Health Insurance Plan billing systems considered an asset.
- Sensitivity and awareness of cultural, racial and socio-economic diversity within the community.

Significant Working Conditions:

- Flexibility of hours - early morning, evening and weekend work will be required.
- Availability to work on short notice to cover sick leave and vacation time.
- Availability to work at other CHC sites to cover sick leave and vacation time.

**Remuneration**:$22.39 - $25.33

Band: I

**Please note**:All other conditions of employment are set out in the collective agreement between

SCHC and SEIU.
- We would like to thank all applicants; only those invited to interviews will be contacted. _

**If you require any accommodation, please advise Human Resources. As a condition of employment all new hires must be legal to work in Canada. You will also be required to undertake a Vulnerable Sector Screening with Police Services.**

**SCHC is committed to providing a barrier-free environment for all stakeholders including our clients, employees, job applicants, suppliers and any visitors who may enter our premises, access our information or use our services. We respect and uphold the requirements set forth under the **_**Accessibility for Ontarians with Disabilities Act, 2005, **_**and its associated regulations. SCHC will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.**

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Pay: $28.80-$33.62 per hour

Expected hours