Service Coordinator
6 days ago
CT Control Temp / IHM Mechanical is a Burnaby based mechanical company that specializes in commercial refrigeration, HVAC, plumbing and electrical. This is an exciting time to join our team at a high-growth stage and build several key processes. The position requires strong written and verbal communication skills, as well as excellent attention to detail in a deadline driven environment.
In this role, the Service Coordinator creates planned maintenances, places filter orders, assists with dispatching technicians, maintains technicians schedules, performs work order reviews and other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.
**Duties**:
- Monthly Planned Maintenances tasks
- Verify work order completion and review with technicians as needed
- Dispatch technicians and manage their schedules
- Regularly go through websites to make sure calls are not sitting in the Pending Queue
- Follow up on all scheduled activity for changes in technician routes and update accordingly
- Assist Service Dept with other duties as needed.
**Requirements**:
- Organized
- Focused
- Reliable and Punctual
- Great attitude, positive and outgoing personality
- Ability to multitask
- Able to stay calm during stressful periods
- Monday to Friday
Benefits: Full Medical & Dental
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
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